SUMMARY:
- Support and assist in the coordination of processes to ensure customer satisfaction within the Logistics department.
- Support on the process completion for the Logistics department.
- Ensure the right products are delivered to the right location on time and at a economical cost.
- Manage and monitor the flow of goods, transportation and warehousing.
- Ensure effective and timely completion of logistics tasks that support efficient front-end retail operations.
- Maintain constant communication and good working relationships with all retail management staffs and government officials in relation to logistics and 3PL.
KEY AREAS OF RESPONSIBILITIES:
Timely Movement of Merchandise Shipments
- Direct, optimize and coordinate full order cycle.
- Interact, liaise and manage relationship with other operating department, external vendors, relevant government and regulatory bodies to ensure a high service to customers.
- Liaise with local government authorities, Customer Service Personnel, freight forwarders/couriers and 3PLs to provide most cost effective facilities and time efficient manner.
- Request packing list and know the mode for shipment.
- Book sub-contractors and ensure they deliver within agreed terms.
Advise Alternative Shipping Method
- Advice on alternative shipping methods/carriers/transporter in order to obtain better services.
- Ensure monthly report is updated and complete.
- Arrange insurance application for product coverage and process insurance claim for pilferage shortages.
- Summarize custom brokerage and develop a quota of goods to be brought in for the week.
- Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
- Recommend optimal transportation modes, routing, equipment, or frequency
- Negotiate transportation rates or services.
Ensure Shipping Records are Up-To-Date
- Audit freight cost and documentation.
- Review bills, invoices and purchase orders.
- Ensure all payments are processed in time.
- Organize files both manually and electronically.
Stock/Inventory
- Ensure shipments are received in good order.
- Ensure timely communication with Finance on shipping documents, duties and taxes.
- Ensure perishable item are shipped, tagged and stored according to health regulations.
- Ensure price tags are printed and distributed in timely manner
REQUIREMENTS:
- Bachelor&aposs Degree in any discipline,
- Minimum 3-5 years of management experience in luxury goods or a comparable retail environment and experience in supply chain management.
- Team player and possess strong desire to learn
- Pay attention to detail and have continuous follow-up with suppliers and freight agents
- Well versed in customs procedures and other governing bodies
- Independently able to work in challenging environment
- Build and maintain good rapport with freight forwarders and customs officials
- Possess general IT skills, constantly upgrading, guiding retail staff on logistics policies
- Fluent English and both in written and spoken. Knowledge of other language is added advantage.
