The Incumbent is responsible for the unit, and the headcounts that are assigned to them. The Incumbent's accountabilities are, but not limited to:
Role's Responsibilities
- Oversee and manage the overall operations, ensuring objectives are met across the relevant areas.
- Develop, implement, and evaluate strategies to enhance operational performance.
- Lead teams in executing daily tasks and meeting key performance indicators (KPIs).
- Analyze performance data, identify trends, and adjust strategies accordingly.
- Coordinate with other departments to ensure efficient workflow and task completion.
- Conduct regular audits and assessments to maintain quality and compliance.
- Provide guidance, training, and support to team members.
- Make decisions to resolve issues and improve operational efficiency.
- Report to senior leadership on team performance and operational results.
Loss Prevention Coordination Unit (LPCU) Responsibilities
- Stock Management Coordination: Coordinate stock callbacks, defect returns, and address product-related concerns (e.g., religious compliance).
- Stock Balance Checks: Coordinate stock balance checks for various projects, including Warehouse Accuracy, Best Seller SKU Balances, Non-Moving SKU Balances, High-Value SKU Balances, and Product Rank A/C Cycle Counts.
- Annual Stock Count Coordination: Schedule and coordinate the annual stock count process.
- Net Loss Investigation: Investigate and audit cases of net loss failures and reports.
- Damage and Missing Reports: Updating stores monthly declared damage and missing inventory report for store PICs review and implement preventive actions.
- SOP Development: Develop and refine SOPs for the annual stock count, loss prevention procedures (including handling expired, damaged, and missing inventory).
