Mail Services Associate – Kuala Lumpur
CBRE is the global leader in commercial real estate servicesand investments. With services, insights and data that span every dimension ofthe industry, we create solutions for clients of every size, in every sectorand across every geography. CBRE is the place where talented people who want todo impactful work can realize potential in every dimension.
CBRE Global Workplace Solutions (GWS)
As one of CBRE's core global businesses, Global WorkplaceSolutions (GWS) provides end-to-end services to occupier clients across theentire lifecycle of a building.
Our teams help companies improve their operations and reducecosts, through expert facilities management, project management, real estateand energy and sustainability services. Our dedicated teams work across allindustries, and support clients ranging from global Fortune 500 companies tosingle, iconic buildings.
About The Role
As a CBRE Mail Services Associate, you will be responsible for all aspects of the mailroom operations for a building or campus.
This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.
What You'll Do
- Audit delivered items with delivery invoices.
- Approve or reject deliveries based on inspections and check for contraband.
- Ensure that all packages received and delivered arrive the same day or advise the consignee of the next day's arrival. Bring mail, packages, copy products, and stationery to the assigned group or location as per the daily schedule.
- Ensure all shipped packages are protected against damage.
- Process shipment requests with vendor, advising package owner of arrangements.
- Apply appropriate postage amounts and required identification to outgoing mail and packages.
- Stock copy rooms and provide first communication for copier fleet production.
- Check daily and replenish, if necessary, all mail and postage supplies.
- Answer common inquiries or complaints from clients, co-workers, and/or supervisors and effectively present information to an internal group.
- Gather and analyze data to identify and solve complex problems that arise with little or no precedent. May recommend new techniques.
- Impact own team and other teams whose work activities are closely related.
- Suggest improvements to existing processes and solutions to improve the efficiency of the team.
What You'll Need:
- High School Diploma or GED with 3-4 years of job-related experience.
- Ability to write routine reports and correspondence.
- A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
- Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Advanced organizational skills with an inquisitive mindset.
Why CBRE
When you join CBRE, you become part of the global leader incommercial real estate services and investment that helps businesses and peoplethrive. We are dynamic problem solvers and forward-thinking professionals whocreate significant impact. Our collaborative culture is built on our sharedvalues — respect, integrity, service and excellence — and we value the diverseperspectives, backgrounds and skillsets of our people. At CBRE, you have theopportunity to chart your own course and realize your potential. We welcome allapplicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate'sunique experience, skills and aspirations. We do not use artificialintelligence (AI) tools to make hiring decisions, and we ask that candidatesdisclose any use of AI in the application and interview process.
If the above interests you, we would love tohear from you!
