Company Description
Established in 1957, Mydin Mohamed Holdings Berhad (MYDIN) is Malaysia's largest wholesale and retail chain renowned for its retail operations and corporate success. MYDIN consistently leads the national retail industry by offering a vast selection of products and maintaining wholesale pricing year-round. The company is committed to empowering and energizing its more than 6,000 team members. MYDIN's tagline, Why Pay More Buy at Wholesale Prices! reflects its dedication to delivering quality and affordability, supporting suppliers, creating jobs, and positively impacting the nation.
Role Description
1) Tenant Operation
- Monitor day by day overall mall tenant operations & update for any issues.
- Attend weekly SST Meeting/Briefing & update on tenant operation, events & activities.
- Work closely with HQ Mall in term of SOP's, policies and implementation of system and
procedures.
- Work as a team to achieve Mall KPI without fail.
- Work closely with FM, LPS, CS, SST and other departments to maintain effective overall
tenant operations, housekeeping, safety, security and building facility management.
- To review & solve customer/tenants complaint related to Mall and update HQ Mall Operation.
2) Leasing
- Work closely with HQ Leasing team, implementation of effective strategiesto achieve desired tenant mix.
- Source out tenants/prospect to fill in vacant shop lots.
- Keep in record current Mall OCC report.
- Ensure All Tenant's details are in place and update.
3) Billing & Collection
- Assist HQ Billing & Collection to follow up with tenants at branch level.
- To ensure mall outstanding/ageing as per HQ Billing & Collection's forecast.
- off electricity for any tenants with high outstanding as per HQ advice.
- Ensure to submit tenants utilities reading to HQ Billing & Collection before within dateline.
Requirement
- Diploma/Degree in Business Administration, Property Management, Facilities Management, or related field, with at least 35 years experience in mall operations, retail management, or property management.
- Strong knowledge of tenant operations, SOP implementation, facility management, safety, security, and housekeeping processes.
- Willing to work on weekends, public holidays, or extended hours when required for mall operations or events.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
