Manager, Account Receivable

Position Responsibilities

• Lead and take full ownership of the end-to-end Accounts Receivable (AR) function, ensuring accuracy, timeliness, and completeness of all transactions
• Manage, mentor, and develop a team of 8 to 12 members, fostering a high-performance and accountable work environment
• Oversee daily AR operations including billing, collections, cash application, and reconciliation across multiple revenue channels
• Strengthen and continuously improve AR processes, controls, and SOPs to enhance efficiency, scalability, and compliance
• Drive timely month-end closing by ensuring all AR-related activities (reconciliations, aging reviews, provisions) are completed accurately and on schedule
• Monitor AR aging and collection performance, proactively identifying risks and implementing strategies to optimize cash flow and reduce overdue balances
• Partner closely with Operations, Sales, and other stakeholders to resolve disputes, streamline processes, and improve overall revenue cycle efficiency
• Lead initiatives in system enhancement, automation, and digitalization to reduce manual work and improve data integrit
• Ensure compliance with internal policies, audit requirements, and regulatory standards

Qualification and Experience

• Bachelor's Degree in Accounting, Finance, or a related professional qualification (e.g., ACCA, CPA, ICAEW)
• Minimum 8–10 years of relevant experience in Accounts Receivable or Finance Operations
• Proven experience in leading a team with strong ownership of AR processes, including billing, collections, and reconciliation
• Experience in handling high-volume transactions and multi-channel revenue environments (e.g., retail, F&B, eCommerce, fintech) is highly preferred
• Demonstrated track record in process improvement, internal control enhancement, or system implementation
• Experience working with cross-functional stakeholders and resolving operational issues effectively
• Experience in system migration or automation projects is an added advantage
• Strong leadership and people management skills, with the ability to build and develop teams
• Solid understanding of AR processes, internal controls, and financial reporting requirements
• Analytical mindset with strong problem-solving capabilities
• High attention to detail with the ability to see the bigger picture
• Good communication and stakeholder management skills
• Proficiency in Microsoft Excel and ERP systems
• Proactive and hands-on, with a strong sense of ownership and accountability
• Results-driven with a continuous improvement mindset
• Able to work in a fast-paced and dynamic environment
• Strong integrity and commitment to accuracy and compliance
• Resilient and able to manage challenges and ambiguity effectively

a Necessity, not a Luxury