Manager, AI Risk Operations, Group Risk

Manage daily operations and continuous improvement of the AI risk management programme, including governance, monitoring, reporting, coordination with entities and countries, and organisation-wide implementation of requirements.

Key Responsibilities

• Manage day-to-day AI risk management programme, including governance processes, inventory management, reporting, issue tracking, and monitoring
• Establish and maintain capabilities that support enterprise-wide visibility and oversight of of AI use cases, and solutions across the organisation
• Establish and maintain operational processes to monitor AI risk exposure, governance compliance, key risk indicators (KRIs), risk issues, and remediation activities
• Coordinate governance committees, entities and countries, management reporting, audit activities, regulatory engagements, and related stakeholder interactions
• Coordinate AI enablement, training and awareness initiatives to support consistent implementation of AI governance requirements
• Evaluate and assess AI governance tools, workflows, and automation capabilities to improve efficiency, scalability, and control effectiveness
• Identify opportunities to strengthen AI governance operations and reporting through continuous improvement, data-driven insights, and operational enhancements

Qualifications & Experience

• Bachelor's degree in a relevant discipline
• Experienced in governance, operational risk, technology risk, cybersecurity risk, compliance, control management or related functions, with strong reporting, process management, and stakeholder coordination capabilities
• Experience working in a regulated environment, preferably within financial services
• Experience in governance operations, risk reporting, stakeholder coordination, and process management

Skills & Competencies

• Experience in governance, programme management, risk reporting, issue management, and the development of governance processes, dashboards, workflows, and management information
• Able to translate governance requirements into scalable operational processes, reporting, and oversight mechanisms
• Good understanding of AI and related concepts
• Strong analytical skills with the ability to interpret risk information, identify emerging trends, and provide clear management insights
• Ability to coordinate across business, technology, risk, compliance, legal, and audit stakeholders to drive implementation and adherence to governance requirements