At TNG Digital, part of TNG Digital Group, we build the tech behind TNG eWallet, one of Malaysia's most used apps for payments and everyday life.
Millions of people rely on us daily, not just to pay, but to manage money, access financial services, and get things done faster and simpler.
Behind it all is a team that likes to question how things are done, move quickly, and try new ideas. If you enjoy solving real problems and seeing your work used at scale, you will feel right at home here.
What You'll Do
- Channel Strategy & Execution: Drive and sustain the designated business / merchants categories financials. while increasing and ensuring
- Commercial Alignment: Ensure initiatives are designed with merchant/user needs in mind, delivering measurable business outcomes across revenue, efficiency, and engagement.
- Stakeholder Management: Collaborate with internal Commercial stakeholders, Product, Operations, Risk, and other relevant stakeholders to align objectives, secure buy-in, and deliver coordinated execution.
- Process & Operations Improvement: identify and drive enhancements in core commercial processes (e.g., refunds, PSR, reconciliation) to improve efficiency and customer experience.
- Insights & Reporting: track performance of merchants, generate insights, and present outcomes to merchants and senior management.
- Innovation & Foresight: Anticipate emerging trends within merchants, payments and platforms, and translate them into future-ready commercial initiatives.
Role Requirements:
- Experience in strategy, business development, or commercial operations, ideally with cross-industry or platform experience. Retail environment experience is a plus.
- Proven experience in payments, fintech, eCommerce, or telco, with exposure to cross-vertical projects or ecosystem-building initiatives
- Entrepreneurial attributes: Able to identify opportunities and gaps across business lines and frame initiatives that drive address them with upside values.
- Commercial and operational acumen which understands merchant needs, payment flows, and operational pain points.
- Analytical skills: capable of translating data into project direction, business cases, and measurable impact.
- Excellent communication and presentation skills with the ability to engage with all levels and aligning across diverse teams with shared priorities.
What you get
Work your way
Your wellbeing matters
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs
Rewards that grow with you
- Monthly lifestyle allowance via TNG eWallet
- Long-term rewards for your contributions
Everyday support
- Mobile and broadband reimbursement
- Discounts and wellness perks
What it's like to work here
We care about people who take ownership, speak up, and want to make things better. Titles matter less than impact. Good ideas can come from anyone.
You will be working with people who are curious, practical, and not afraid to challenge each other in a good way.
Note: Only shortlisted candidates will be contacted.
