At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.
- Strategically plan and manage resource planning, order management, and hand over the material to the respective carrier on time as per the customer SLA.
- Establish and monitor the key performance index to ensure that all required KPIs are being achieved above the goal.
- Deep dive and carry out RCA to understand the gaps detected during the operation.
- Develop and mitigate risk to ensure continuity of business by collaborating with cross-functional teams.
- Cultivate a continuous improvement culture under Xsite for all staff in all processes involved in achieving optimum productivity.
- Drive and implement KATA coaching system or other improvement tools in operations to guide area owners to exhibit improvement in each and every process.
- Act as the first level of contact for all operation-related issues and revert to stakeholders within the stipulated SLA.
- Provide the first level investigation for all operation-related quality issues and customer escalations.
- Carry out operation resource planning by reviewing cycle time and forecasts provided by the customer.
- Drive and plan the quarter-end closure without any major issues.
- Comply with laws, regulations, and ISO requirements.
- Perform other duties as assigned.
- Minimum three (3) years of experience in logistics or supply chain management with at least one (1) year in supervision or management of logistics or related field.
- Bachelor's degree programs in supply chain management, logistics, or business administration.
- Record of successful distribution and logistics management.
- Demonstrable ability to lead and manage staff.
- Demonstrated understanding of consumer goods industry.
- Excellent analytical, problem-solving, and organizational skills.
- Ability to work independently and handle multiple projects.
- BS in Business Administration, Logistics, or Supply Chain.
- Additional experience/education may be required by contract or assignment.
To be considered for this position you must have valid rights to work and live in Malaysia
