Manager, Culture & Transformation

Job Purpose

• Lead the development, implementation and continuous enhancement of MBSB Group's culture and employee engagement strategy to strengthen organisational effectiveness, employee experience, leadership behaviours and business performance.
• Drive the integration of myPledge Core Actions & Behaviours (CAB) into leadership practices, people processes and business operations while providing strategic oversight, governance and advisory support for culture transformation initiatives across the Group.

Key Accountabilities

Lead Group-wide Culture Transformation Strategy

• Develop and execute culture transformation roadmap aligned with Group strategy and Flight26 aspirations.
• Define culture priorities, initiatives and governance framework.
• Advise senior leadership on culture-related matters and interventions

Drive Organizational Culture Assessment and Insights

• Lead annual culture assessment and employee engagement survey initiatives.
• Analyze culture trends, risks, strengths and improvement opportunities.
• Present findings and recommendations to Senior Management and Board Committees where required.

Embed myPledge Culture Across the Group

• Ensure integration of myPledge Core Actions & Behaviours (CAB) into talent management, leadership development, performance management, employee lifecycle processes and key MBSB signature programmes.
• Partner with HRBPs, L&D and Communications to embed myPledge into programme content, messaging and employee touchpoints.
• Champion culture interventions and Culture Management Tools, including Focused Feedback, Focused Recognition and Focused Storytelling, to reinforce desired behaviours.

Provide Strategic Culture Advisory to Business Leaders

• Partner with HRBPs and business leaders to diagnose culture challenges and design targeted interventions.
• Facilitate culture workshops, leadership dialogues and change initiatives.

Strengthen Employee Engagement and Employee Experience

• Design and oversee engagement programmes that enhance employee connection, belonging and organizational pride.
• Establish employee listening mechanisms and engagement frameworks.

Culture Analytics, Governance and Reporting

• Establish culture metrics, dashboards and reporting framework.
• Monitor culture KPIs and emerging risks.
• Prepare periodic reports for Management and relevant governance committees

Lead Culture Communication and Change Initiatives

• Develop culture communication strategy and storytelling framework.
• Ensure consistent messaging across all employee touchpoints.
• Sponsor culture campaigns and leadership communications

Manage Vendor and External Partnerships

• Lead engagement with culture consulting firms and external partners.
• Manage contracts, budgets, service delivery and project outcomes.

People Leadership

• Lead, coach and develop team members.
• Drive high performance culture within the team.
• Ensure succession and capability development of direct reports.

Threshold Qualifications

• Bachelor's degree in Human Resources, Organizational Development, Change Management Business Administration, or a related field.

Years & Nature of Experience

• 6-8 years of experience in culture development, employee engagement, or change management, preferably within a support or coordination capacity.

P/S: We appreciate all applications. However, only shortlisted candidates will be contacted.