This role is responsible for providing both strategic and tactical HR support and solutions to stakeholders in PPB Head Office while designing, coordinating and driving employee experience (EX) initiatives across PPB Group in alignment with the Group's People Strategy and Employer Value Proposition.
Job Responsibilities
HR Business Partnering for PPB Head Office
- Oversee day-to-day HR operations, covering employee lifecycle processes from onboarding to offboarding including data management.
- Serve as the primary escalation point for HR operational matters, ensuring prompt resolution, high service standards and compliance with employment legislation, internal policies and Group governance standards.
- Understand business needs and provide HR support, services and advice on all HR-related matters including recruitment, onboarding, performance management, compensation and benefits, learning and development, succession management and employee retention strategies.
- Implement HR initiatives in alignment with Group HR leadership direction.
- Provide guidance on HR policies and procedures to ensure compliance and consistency.
- Drive the creation and implementation of employee engagement and well-being programs.
- Partner with people leaders to address employee relations issues, provide guidance and conflict resolution support.
Employee Experience (EX) Strategy and Program Deliveryacross PPB Group
- Translate Group HR strategic priorities into practical employee experience initiatives.
- Drive the ideation and delivery of EX programs in line with the Group priorities.
- Drive and coordinate Group-wide EX feedback surveys and post-survey follow-ups Including action planning, focus groups and tracking of impact-based actions, in collaboration with Group HR Leadership Team.
- Act as a central EX coordinator, working with Group HR COEs and Business Unit HR Leadership Team to ensure alignment while respecting business-specific context.
- Champion feedback culture to foster a continuous improvement mindset by developing and promoting the use of effective and practical internal feedback tools and mechanisms.
- Drive employer branding across internal and external channels.
- Design initiatives that encourage employee advocacy, pride and engagement, turning employees into credible brand ambassadors.
- Support leadership communications and change initiatives to ensure clarity, alignment and positive employee experience.
- Develop and track HR metrics to identify trends in employee relations across the Group for regular reporting and prompt escalation to Group HR Leadership Team for timely and sustainable solutioning.
Education & Qualification
- Minimum Bachelor's degree in Human Resources, Business Administration or a related field
Relevant Experience & Years of Service
- Minimum 8-10 years of HR experience with exposure to HR operations, employee lifecycle management, employee experience and engagement practices
Technical Skills & Professional Knowledge
- Knowledge of labor laws and regulations
- HR Management System
- Microsoft Office
Competencies
- Possess strong problem-solving skills, with ability to provide data-driven insights and solutions
- Be able to communicate effectively with stakeholders at all levels to influence and align
- Possess strong interpersonal skills to build and maintain collaborative relationships with stakeholders at all levels
