About Us
Teleport's on a mission to move things across Southeast Asia and beyond by giving access to affordable and reliable cross-border delivery for all big and small businesses, as fast as next-day.
This role is about
#doingboringbetter applying discipline, precision, and smart thinking to create stability, efficiency, and long-term impact for the organisation.
Ready to shape the stories behind a brand that moves faster, cheaper, and better Keep reading!
Learn more about Teleport here: https://www.teleport.it/
We are looking for a highly driven and hands-on
Project Manager to lead infrastructure build-outs and ensure seamless transition from project implementation to full operational readiness across multiple countries.
This role serves as a critical bridge between infrastructure build teams and live country operations. The incumbent will oversee site readiness, drive structured build-to-operations handovers, and ensure new facilities achieve performance targets from day one.
This is a field-oriented role in a fast-scaling, cross-border logistics environment. The role requires frequent regional travel (40-60%) and on-site presence during critical launch and stabilization phases.
- Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia
Key Responsibilities
- Build-to-Operations Handover & Hypercare
- Lead operational readiness for new site launches, expansions, and upgrades.
- Develop and execute structured handover frameworks from project/construction teams to operations.
- Ensure SOPs, workflows, KPIs, reporting tools, and systems are ready before go-live.
- Validate site readiness (equipment, safety, staffing, system configuration).
- Provide go-live support and post-launch stabilization.
- Anticipate operational risks and proactively storyboard mitigation plans.
- Drive Operations Performance
- Collaborate with internal and external stakeholders to drive target performance.
- Continuously assess productivity capacity vs operational targets.
- Initiate improvement plans independently to enhance performance.
- Drive data-driven performance monitoring and execution.
- Lead fast-paced, accurate decision-making to meet operational goals.
- Regional Infrastructure Deployment & Continuous Improvement
- Travel across country sites to oversee logistics infrastructure deployment (Gateway, CTO, Transit Hubs, Operations Facilities).
- Ensure alignment with regional operational standards.
- Identify and escalate risks impacting timeline, cost, or service levels.
- Support capacity ramp-up planning and scalability initiatives.
- Operations Optimization & Standardization
- Ensure consistent implementation of regional operational standards.
- Monitor post-launch performance and drive corrective actions.
- Identify process gaps and refine playbooks for future rollouts.
- Contribute to regional continuous improvement initiatives.
- Demonstrate ownership and assertiveness in portfolio proposals.
- Cross-Functional Coordination
- Collaborate with Infrastructure, Engineering, Procurement, Finance, and Country Operations.
- Align timelines, budgets, vendor performance, and site acceptance criteria.
- Provide structured reporting to Head of Infrastructure and management.
- Build strong cross-functional relationships and remain resourceful.
- Risk & Compliance Management
- Ensure regulatory, safety, and operational compliance at each site.
- Develop contingency plans for launch delays and operational risks.
- Support audit readiness for new facilities
Requirements
Qualifications & Experience
- Education
- Bachelor's Degree in Business, Logistics, Engineering, Operations Management, or related field.
- Experience
- Minimum 5+ years in logistics, supply chain, warehouse operations, or infrastructure deployment.
- Proven experience managing cross-functional, multi-country projects.
- Strong experience in site launch planning and operational ramp-up.
- Demonstrated KPI-driven performance management.
- Technical & Functional Knowledge
- Warehouse operations
- Logistics hub workflows
- Infrastructure deployment processes
- Performance tracking and operational KPIs
- Skills & Competencies
- Operational excellence mindset
- Strong execution and ownership (Can Do attitude)
- Structured, data-driven problem solving
- Excellent stakeholder management
- Cross-cultural communication skills
- Ability to work in ambiguity and fast-paced environments
- Detail-oriented with strong big-picture thinking
- High adaptability and willingness to travel (40-60%)
Benefits
Work-Life at #TeamTeleport
- Unlimited training -You will have access to a wide range of learning resources including Notion!
- Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista... as long as it's not a birthday suit!
- Vacation and time away - Sometimes you need to recharge and come back energized! That's why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2
- Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!
