Manager, Software Development

Job Description

YOUR ROLE AS A: Software Development Manager

As part of AirAsia's continued evolution, we are expanding our digital technology capabilities to support airline distribution and travel commerce platforms (Wano) at scale. You will join a small, senior core team responsible for designing, strengthening, and evolving mission-critical platform capabilities that operate at high transaction volumes and serve millions of users across multiple markets.

This role is not purely advisory. We are looking for a Software Development Manager who is hands-on, willing to write code when required, lead by example, and set engineering and architectural standards especially during the early phases of platform build, transition, and scale-up.

What You'll Do (Not limited to):

• Design and develop: Work closely with cross-functional teams to design, develop, define technology stacks and deploy cutting-edge software solutions using technologies like Node.js, React.js, Angular, C# (.NET framework), and Python & also integrating with AI Technologies.

• Own platform architecture:
  Design and evolve the end-to-end architecture for large-scale, distributed, transaction-heavy systems supporting airline distribution and travel commerce, and deploy cutting-edge software solutions using technologies like Node.js, React.js, Angular, C# (.NET framework), and Python & also integrating with AI Technologies.

• Be hands-on where it matters:
  Actively design, prototype, and implement critical components to establish engineering standards, patterns, and best practices. Willingness to explore new ways for working to improve speed of delivery and evolve SDLC frameworks and to explore new technologies and tools in the area of AI-assisted and/or vibe coding.

• Lead technical direction:
  Define system decomposition, service boundaries, API contracts, integration patterns, and data flows across the platform. Ensure alignment with aviation regulatory, compliance, and security frameworks where applicable. Lead agile programs and coordinate planning/feature rollouts across engineering and product teams.

• Build for scale and resilience:
  Ensure systems are designed for high availability, performance, fault tolerance, and operational resilience in production environments.

• Work closely with product and business stakeholders:
  Translate complex business, operational, and commercial requirements into scalable technical solutions and implementation plans.

• Champion engineering excellence:
  Establish and enforce coding standards, architecture guidelines, review practices, and technical governance across internal teams and contractors.

• Drive security and reliability by design:
  Embed security, observability, monitoring, and failure-handling considerations into system design from day one.

• Mentor and uplift teams:
  Build, mentor, and scale high-performing engineering teams while developing strong engineering managers and technical leaders.

• Support production when needed:
  Provide technical leadership during critical incidents, root-cause analysis, and long-term architectural remediation.

• Metrics & Quality:
  Establish and track measurable engineering metrics, such as execution velocity, product quality, and cyclomatic complexity analysis to assess code health.

• AI Evolution:
  Explore new ways of working to improve speed of delivery by evolving SDLC frameworks and integrating AI-assisted development.

What You'll Bring:

Technical & Architecture Experience

• 10+ years of professional software engineering experience, with at least 4-5 years in a senior architecture or technical leadership role.

• Proven experience designing and building high-volume, transactional, distributed systems, ideally in travel, e-commerce, payments, or fintech domains.

• Strong hands-on coding experience in modern backend technologies such as Java, Kotlin, Node.js, Go, C#, or Python.

• Deep understanding of distributed systems concepts, including asynchronous processing, idempotency, event-driven architectures, and eventual consistency.

• Solid experience designing and consuming APIs and microservices, including integration with third-party systems.

• Experience with AI-assisted and/or vibe coding (Cursor AI, Figma Make, Gemini, Claude etc) will be an added advantage, familiar with the process or have had hands-on experience.

• Experience with Machine Learning, AI, Deep Learning and Data Science will be an added advantage.

• Ensure deep experience in real-time distributed computing systems and microservices architecture using React, Node.js, .NET, RDBMS, and NoSQL.

Cloud & Platform Knowledge

• Experience with cloud platforms such as Google Cloud Platform (GCP), including compute, storage, messaging, and monitoring services.

• Familiarity with containerization and orchestration technologies (Docker, Kubernetes, OpenShift).

• Strong understanding of CI/CD pipelines, infrastructure automation, and production deployment practices.

• Experience with logging, monitoring, tracing, and performance management tools.

Professional & Leadership Skills

• Strong analytical, problem-solving, and system-thinking skills.

• Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.

• Comfortable operating in ambiguous, evolving environments and making pragmatic trade-offs.

• A mindset of ownership, accountability, and continuous improvement.

• Focus on building a culture of trust, accountability, and belongingness while maintaining meritocracy.

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).

GET TO KNOW Wano:

Wano is Capital A's B2B travel distribution powerhouse, uniting airline, hotel, and travel content into one seamless platform for partners across ASEAN and beyond.

GET TO KNOW US:

Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You'll know us as the Now Everyone Can Fly airline (if you don't, we're definitely older than you).

Today, we're more than just an airline. We're Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.

Above all, we're Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we're excited to have you onboard.

Search Firm Representatives - We do not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any of our employees without a valid written search agreement in place will be deemed as our sole property. No fee will be paid when a candidate is hired by us as a result of an agency referral when there is no pre-existing agreement in place.

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.