Mandarin Customer Service Representative
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Job Description :
- Handle customer inquiries via phone
- Resolve customer complaints and provide appropriate solutions.
- Assist customers with account, booking, and payment-related issues.
- Escalate complex cases to the relevant team when necessary.
Requirements :
- Minimum SPM, Diploma, or equivalent.
- Fresh graduates are encouraged to apply.
- Good communication skills in Mandarin, English and Bahasa Malaysia.
- Able to work on shifts, weekends and public holidays
- Basic computer knowledge and typing skills.
School Certificate / N or O-Level, Diploma, Bachelors/ Degree
Agensi Pekerjaan BrainHunters Sdn Bhd is a workforce solutions and recruitment company with over 20 years of industry experience. Based in Kuala Lumpur, BrainHunters specializes in connecting employers with qualified talent across a wide range of industries. In response to changing workforce demands, the company has focused on supporting employment growth in sectors such as e-commerce, manufacturing, and logistics. Committed to reducing unemployment and strengthening Malaysia's workforce, BrainHunters helps businesses find the right talent while creating meaningful career opportunities for local job seekers. With a people-first approach, the company continues to make a positive impact by supporting both employers and professionals in achieving long-term success.
Job ID: 153206229
