Support customers to place online orders with the client
Provide timely support to customers through available communication channels (inbound phone calls and email)
Process payments and confidential client information in a manner that is precise and safeguards the customers personal and financial payment data at all times
Proactively support customers to mitigate the risk of damage to the clients brand and customer loyalty
Maintain and improves quality of service by sharing suggestions and recommendations
Job Requirements
Fresh graduate is encourage to apply
Candidate must possess at least a Diploma or Bachelor's Degree and above.
Analytical skills
Eye for details
Ethical standards
Knowledge about types of contents on social sites and e-commerce sites
Shift between 12am to 11am, Monday to Sunday 5 working days, 2 days off
Working Location in Georgetown, Penang.
Job Benefits
Medical and Insurance Coverage
EPF, Socso, EIS and etc.
Optical Allowance
Annual Leave
Medical Leave
Career Progression
World Class Training provided (Soft skill, system, SOP and product knowledge)
