On time respond to customer's inquiries (Quotation, Document, etc).
Handle customers order, schedule, delivery confirmation and follow up.
Manage concerned document such as airway bill, invoice, packing list, custom form.
Able to resolve customer interactions, transactions, comment, and complaints.
To coordinate between internal (product specification, documentation, QA issue, etc) and external parties factory or warehouse with customer in order to manage the sufficient stock.
To understand customer situation to foresee customer's demand for preparing and adjusting the handling according to IT.
Able to negotiate with internal and external team via phone, email, or face to face meeting with all parties and customer.
To support a variety of inquiry such as product specification, promotion status, documentation by working with internal counterpart.
Coordinate internal process, monitoring and reporting some internal key indicator.
Grasp customer's demand situation and order trend.
Support for customer's account maintenance.
Internal data base maintenance, prepare budget, and reporting sales result.
Job Requirements
Diploma or Degree Holder (Fresh graduate are welcome).
1-2 years working experience as sales operation job.
Proficient in both Mandarin and English
Candidates with related pre-sales experience in the electronics industry will be an advantage.
Having computer knowledge (Excel & word), good in communication skill.
Can start work ASAP.
Working day and time: Monday - Friday, 8:30am - 5:35pm
