Role Description
This is a full-time, on-site role based at UOA Business Park, supporting the China market.
Key responsibilities
- Handle customer inquiries in Mandarin and English ()
- Resolve issues promptly with professionalism ()
- Deliver excellent service to Mandarin-speaking clients ()
Qualifications
- Fluent communication in Mandarin and English (spoken & written) ()
- Proficiency with CRM tools and customer support systems
- Strong problem-solving skills, patience, and customer-first mindset
- Ability to work under pressure while maintaining accuracy
- SPM or Diploma holders are welcome (SPM
