Marketing Associate

About Hytech

Hytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services organisations. We deliver end-to-end consulting services and provide robust middle- and back-office solutions that enable our clients to optimise operations, enhance efficiency, and stay ahead in a fast-evolving digital landscape. Our client portfolio includes top global trading platforms and leading crypto exchanges.

With more than 2,000 professionals worldwide, Hytech has a strong and growing international presence, with offices across Australia, Singapore, Malaysia, Taiwan, the Philippines, Thailand, Morocco, Cyprus, Dubai, and beyond.

About the Role

As part of the Promotions team, you'll manage the end‑to‑end lifecycle of marketing promotions—from planning and execution to tracking and simple performance analysis. You'll own the opt‑in application process, collaborate closely with cross‑functional teams, and support clients to ensure promotions run smoothly and deliver results.

Key Responsibilities

• Be the subject‑matter expert: Understand the mechanics, eligibility, and T&Cs of each promotion.
• Own end‑to‑end execution: Plan timelines, coordinate assets and approvals, set up and QA campaigns, launch, monitor, and close with learning.
• Run the operations: Manage the opt‑in application workflow, compile and validate data, and coordinate processing with internal teams.
• Support our clients: Handle and resolve client inquiries and issues related to promotions, partnering with internal stakeholders as needed.
• Track & report: Maintain the promotions tracker, ensure on‑time delivery, and produce summary reports with simple effectiveness analysis and recommendations.
• Contribute as needed: Take on ad‑hoc tasks that keep the team and campaigns moving.

What We're Looking For

• 3 years experience in campaign management or marketing operations, owning end-to-end execution (planning, QA, launch, tracking, and post-mortems).
• Professional fluency in English. Ability to communicate effectively with Mandarin-speaking stakeholders and partners would be advantageous for supporting regional business needs.
• Strong stakeholder management and cross-functional communication skills.
• Solid project management: prioritise effectively, manage timelines, and deliver in a fast-paced environment.
• Creative problem-solver with both operational rigour and strategic thinking.
• High attention to detail and data accuracy; comfortable with basic performance analysis.
• Proficiency with Microsoft Excel (e.g., lookups, pivot tables) and the broader Microsoft Office suite.
• Reliable team player with a strong work ethic and a growth mindset; eager to learn new tools and skills.