Marketing Operations & Admin Executive
WFH | Full-Time, 1-Year Contract (KL & Selangor)
High performers may be considered for contract extension or conversion, subject to business needs.
Position Overview
The Marketing Operations & Admin Executive is a 1-year contract role supporting marketing execution through operations, coordination, e-commerce platform management, and administrative support.
This role works behind the scenes to ensure that marketing campaigns, events, vendors, and platforms run smoothly and efficiently. You will work closely with the Senior Marketing & Events Executive, Marketing & Content Executive, and Media Manager.
Key Responsibilities
1. Marketing Operations & Coordination
- Support execution of marketing campaigns and events through coordination and follow-ups
- Prepare timelines, checklists, and documentation for campaigns and events
- Coordinate with internal teams to ensure tasks are completed on time
- Maintain organised records for marketing activities, vendors, and platform
- Support KOL and agency coordination from an administrative and execution perspective
2. Event & Vendor Coordination
- Source, compare, and coordinate vendors for marketing events (venues, suppliers, contractors, etc.)
- Assist with quotations, bookings, confirmations, and schedules
- Support on-site event coordination when required
- Maintain vendor lists, quotations, and contact records
3. E-Commerce & Platform Operations
- Own backend setup, maintenance, and daily operations of e-commerce platforms
- (e.g. Shopify, Shopee, Lazada)
- Upload and update product listings, prices, banners, and basic product information
- Support campaign page setup and platform administration
- Order, Return & Refund Handling
- Coordinate with Marketing & Content Executive and Media Manager for content and assets
4. Warehouse & Logistics Coordination
Coordinate inbound shipments, including liaising with suppliers, freight forwarders, and internal stakeholders
Track shipment timelines and follow up on delivery status
Support basic warehouse coordination, including inventory handover and documentation
Escalate issues or delays to the Senior Marketing & Events Executive when required
5. Administrative & Finance Coordination
- Prepare monthly quotations, purchase orders, and documentation when needed
- Process director claims and marketing-related expenses
- Coordinate invoices and payments with vendors and agencies
- Act as the coordination point between:
- External accountant
- Internal team
- Sales or operations staff
6. Grants & Documentation Support
- Support grant or programme applications
- Support product registration processes by coordinating documentation, submissions, and follow-ups with relevant authorities or partners
- Maintain organised records for audits, claims, and approvals
- Support other ad hoc operational and administrative tasks related to marketing and business operations
Requirements
- 24 years of experience in marketing support, event coordination, administrative, or e-commerce support roles
- Highly organised, detail-oriented, and reliable
- Comfortable coordinating with multiple stakeholders and working across different platforms
- Experience in event coordination or marketing operations is a plus
- Professional and discreet when handling confidential company information
- Enjoys structured execution, follow-ups, and problem-solving
