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Marketing Operations Associate

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Job Description

About The Team

Responsible for the operational execution of ShopeePay and Monee Malaysia's marketing activities, including setting up and quality-checking vouchers, push notifications, in-app banners, homepage assets, and other campaign elements. This role ensures campaigns go live accurately and on time while supporting process documentation, performance tracking, and cross-team coordination.

Job Description

  • Execute and schedule marketing campaigns (push notifications, in-app/homepage banners) according to approved briefs and SOPs.
  • Conduct pre-launch QA checks (correct landing pages, user-ready visuals/copy, and proper display in-app after go-live).
  • Manage management directives for user segmentation targeting in promotions, microsite setup, and live testing to align with frontend expectations.
  • Maintain marketing ops trackers and the campaign calendar; ensure accurate documentation of launch dates and owners.
  • Compile and analyze basic performance metrics (e.g., CTR, open rates, impressions) to identify top-performing push and banner campaigns.
  • Organize shared folders and ensure consistent naming for assets and reports.
  • Assist in vendor creation and onboarding by preparing and tracking required documents.

Requirements

  • At least a Diploma in any field; Bachelor's degree preferred.
  • Excellent command of English (mandatory).
  • Experience in e-commerce marketing and/or campaign management is a plus.
  • Hands-on, execution-driven, and comfortable with marketing portals/dashboards.
  • Strong project management and communication skills; able to work independently and prioritize under pressure.
  • Thorough, detail-oriented, reliable, and proactive with a solutions-focused mindset.
  • Flexible to support irregular workloads and peak campaign periods.
  • A team player who enjoys fast-paced, dynamic environments.

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About Company

Job ID: 145216337

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