The group you'll be a part of
You will be part of the
Regional Planning Team within Global Spares Planning, working closely with central planning team and customer service teams to ensure optimal spare parts availability at customer consignment location.
GOPS-OFM-Spares Planning-Regional planning
The impact you'll make
As a Regional Planner based in Malaysia, your work will have a direct impact on
customer satisfaction and operational continuity. By accurately forecasting demand, managing inventory levels, and expediting critical parts, you will help minimize downtime for customers and ensure smooth operations across the region. Your ability to optimize inventory and enforce efficient workflows will drive cost savings, improve service responsiveness.
What You'll Do
Primary Responsibilities:
- Responsible for planning and monitoring the spares parts used in customer consignment/ regional depots and customers.
- From historical usage develop and maintain plan for every part. Use the plan for every part data to update and maintain in SPM for forecasting purposes.
- Partner with the regional planning team to understand the business requirements (demand forecast drivers) to determine proper stocking and replenishment level.
- Excess Inventory Management (Rebalancing, Part Transition, STO Cancellation, E&O analysis)
- Develop and enforce business processes and workflows to enable efficient and effective operations
- Review and React to Zero bin/low inventory levels Part Shortage Management
- Expedite Critical parts required by customers thru QBETs/QBHOTs interfacing with the Escalations team
- New Tool deployments with exploding BOM Structure and loading new/adjust existing planning levels after financial analysis
- Track and Monitor Regional KPIs for Depots/Critical Customers/Consignment Locations
- Conduct Root Cause and Corrective Action analyses for unexpected, undesirable results and present them to management
Who We're Looking For
- Eligibility Criteria:
- Years of Experience: Min 4 years of experience
- Job Experience: Experience as a Customer/Regional Planner interacting with
international Customers preferably in the APJ Region
- Educational: Degree in the field of supply chain/business operations/equivalent
Preferred Qualifications
Mandatory Skills required to perform the job:
- Strong skills in the areas of service parts/spares parts planning along with strong analytical, problem solving and system skills
- Proficiency in SAP MM or worked in any ERP, MS Office Skills (Excel, Word, PowerPoint, SharePoint)
- Intermediate level in MS Excel
- High energy, strong work ethic, adaptive, able to meet tight deadlines
- Proven ability and skill set to analyze, document and improve business processes with sustained results
- High level of customer interfacing skills, effective listener, professional and courteous
- Excellent verbal and written communication skills, able to communicate cross-functionally across multiple geo locations
- Strong interpersonal skills, with a desire to work as part of a global team
Desirable Skill
- Familiarity with service planning, forecasting, and optimization system software (Preferably SPM)
- Ability to Speak/Write Mandarin, Japanese
- Semiconductor capital equipment product knowledge and relevant experience in the semiconductor industry
Our commitment
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam Research (Lam or the Company) is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories On-site Flex and Virtual Flex. On-site Flex you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. Virtual Flex you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.