Looking for candidate to join mediexpress (etiqa healthcare) team for claims processing.
Role Description
This is a full-time, on-site role for a Claims Processor based in Subang Jaya. The Claims Processor is responsible for reviewing, assessing, and processing medical claims submitted by members in a timely and accurate manner. Day-to-day tasks include verifying claim submissions, checking policy coverage, liaising with insurance providers, maintaining accurate records, and addressing member inquiries with professionalism and clarity. This role requires strong attention to detail, confidentiality, and excellent customer service skills.
Qualifications
- Proficiency in Claims Processing and Claims Management
- Knowledge of the insurance industry and related practices
- Strong Communication and Customer Service skills
- Attention to detail and ability to maintain confidentiality
- Proficiency in relevant software tools and basic computer skills
- Minimum high school diploma or equivalent; a diploma or degree in a related field is an advantage
- Previous experience in claims processing or the insurance industry is a plus
- Ability to work effectively in a fast-paced, on-site environment
