Mentor

About us

Excelerate is a skills transformation organisation that equips workforces with future skills. We learn organisations and individuals future skills needs, design learning solutions covering a breadth and depth of skills, and deliver transformational learning experiences.

We believe skills are vital to thriving in an evolving workplace landscape. 500 organisations are powered by technology talent trained by Excelerate in data, coding, design, cybersecurity, telecommunications, product management, and other skills. We have also helped 5,000 individuals upskill and reskill to remain relevant in the future economy.

We partner with leading global talent development organisations to deliver industry-recognised learning programmes. Collectively, our partners have trained and certified 700,000+ individuals in 20,000+ organisations globally.

About the Role

We are seeking dedicated and impact-driven Freelance Career Mentors to support learners throughout their end-to-end career journey, from programme entry, through a 3-month On-the-Job Training (OJT), to successful job placement (full-time employment).

This is a highly learner-facing role focused on employability, job readiness, and early-career success. Each Career Mentor will be assigned to specific number of learners at any given time and will provide structured guidance, regular check-ins, and continuous pastoral care.

Career Mentors play a critical role in bridging learning and employment. They work closely with learners, employers, and the internal Career Success team to ensure learners are supported, prepared, and positioned for successful transition into the workforce.

This is a project-based freelance role suited for professionals seeking meaningful, flexible work with clear outcomes and impact.

Key Responsibilities

Learner Career Guidance & Coaching

• Guide learners through their full career transition journey from programme onboarding to post-OJT employment.
• Build strong rapport and maintain consistent, professional communication with assigned learners.
• Conduct structured weekly check-ins to monitor progress, motivation, and job readiness.
• Provide personalised career coaching, professional guidance, and motivation tailored to learner needs and backgrounds.
• Support learners in developing realistic career goals aligned with market demand and employer expectations.

Career Development & Job Readiness

• Support learners in identifying suitable job and OJT opportunities aligned with their skills, interests, and aspirations.
• Assist learners with job applications, interview preparation, and employer engagement.
• Review and provide constructive feedback on resumes, cover letters, and interview performance.
• Equip learners with job search strategies, interview readiness, workplace expectations, and early-career professional skills.

On-the-Job Training (OJT) Support & Site Visits

• Support learners throughout the 3-month OJT period to ensure successful workplace integration.
• Coordinate and conduct site visits (where required) to monitor learner performance and engagement.
• Escalate risks, performance issues, or wellbeing concerns to the Career Success team when required.

Monitoring, Pastoral Care & Documentation

• Provide full pastoral care for assigned learners, including wellbeing, engagement, and accountability.
• Monitor learner progress against programme milestones and commitments.
• Maintain accurate records of mentoring sessions, learner progress, challenges, and interventions.
• Provide timely, constructive feedback to support learner growth and confidence.
• Refer learners requiring specialised coaching or counselling to the Career Success team.

Programme Support & Reporting

• Deliver mentoring activities according to predefined programme structures and timelines.
• Submit regular progress reports, mentoring logs, and feedback as required.
• Ensure timely and accurate reporting on learner status, risks, and outcomes.
• Be available for consultation during working hours or mutually agreed time slots.

The Ideal Candidate

Industry Experience & Market Awareness

• Extensive industry experience with a strong understanding of current labour market trends, employer expectations, and in-demand skills.
• Actively keeps abreast of market and industry developments to provide relevant, practical, and up-to-date career guidance.
• Experience in career mentoring, coaching, recruitment, education, training, or workforce development is highly advantageous.

Passion & Mentoring Mindset

• Passionate about helping young adults thrive in their early-career journey.
• Enjoys mentoring and coaching and finds fulfilment in supporting others growth and success.
• Empathetic, patient, and encouraging, with the ability to motivate individuals from diverse backgrounds.

Personal Fit & Flexibility

• Well suited for stay-at-home parents or professionals taking a career break who wish to remain professionally engaged.
• Equally suitable for retirees or late-career professionals who want to give back by sharing their experience and insights.
• Comfortable working independently in a freelance, outcome-driven role with structured expectations.

Core Capabilities

• Strong communication and interpersonal skills.
• Organised, reliable, and capable of managing multiple learners simultaneously.
• Coaching-oriented, solutions-driven, and learner-centric approach.
• Comfortable with documentation, tracking, and reporting requirements.