Key Responsibilities1. Category Management
Take ownership of assigned categories and shelves by ensuring optimal product assortment and availability.
Identify missing hero products and introduce suitable new products/NPD (New Product Development) to maintain competitiveness.
Review slow-moving SKUs and implement clearance strategies to reduce product damage and inventory risk.
Maintain the appropriate number of SKUs/listings to fulfil customer demand while ensuring healthy inventory levels.
Continuously review category performance, product mix, and market trends to improve sales performance.
Managed Categories:
Beverage
Confectionery (Snacks & Candy)
Dairy & Fresh Categories:
Perishable products
Fruits & Vegetables
Meat & Poultry
Seafood
Frozen Food
Fresh Milk
Chilled Food
Ice Cream and other temperature-sensitive products
Bakery
2. Pricing Strategy & Market Benchmarking
Conduct regular market price checks to ensure competitiveness while protecting company margins.
Establish and review RRP (Recommended Retail Price) for products based on market conditions.
Analyse competitor pricing, promotional strategies, retail trends, and customer behaviour.
Review product positioning and pricing strategies to maximise sales opportunities.
3. Supplier Management & Negotiation
Manage relationships with suppliers, distributors, and vendors to ensure strong commercial partnerships.
Negotiate for improved COGS, trading terms, promotional support, and business opportunities.
Resolve supplier-related operational issues that may impact business performance.
Monitor supplier performance and ensure alignment with business objectives.
4. Product Master Data & Commercial Documentation
Maintain Product Master List accuracy, ensuring SKU details, barcodes, costs, and product information are updated.
Ensure proper documentation and maintenance of:
Supplier agreements
Rebate tracking
Commercial records
Product-related documentation
5. Sales Analysis & Reporting
Conduct weekly and monthly sales performance reviews and identify improvement opportunities.
Analyse sales performance, category trends, and store best practices.
Monitor actual performance against budget and develop corrective action plans when required.
Provide sales countermeasures and recommendations to improve category performance.
6. Stock Availability & Inventory Management
Work closely with Operations to ensure zero stock-outs for fast-moving products.
Collaborate with Supply Chain teams to ensure sufficient stock availability at Distribution Centres and accurate allocation to outlets.
Monitor supplier/vendor Purchase Orders (PO) and direct store fulfilment.
Track purchase sell-through performance to minimise lost sales opportunities and customer dissatisfaction.
7. Promotion Planning & Execution
Plan and execute monthly, weekly, and seasonal promotional campaigns, including government-related initiatives where applicable.
Coordinate promotional activities with suppliers and internal stakeholders.
Conduct in-store checks to ensure proper execution of promotional displays and activities.
8. Store Operations Support
Provide day-to-day operational support to resolve category-related issues.
Work closely with store teams to improve execution, sales performance, and operational efficiency.
9. New Store Opening & Store Revamp Support
Support new store openings and refurbishment projects through:
Assortment planning
Category setup
Equipment planning
Promotion planning
Display planning
10. Store Visits & Merchandising Execution
Conduct regular store visits to evaluate:
Selling floor conditions
Backroom conditions
Product availability
Merchandising execution
Identify operational challenges and customer demand insights.
Ensure compliance with merchandising standards and category guidelines.
11. Planogram & Space Planning Collaboration
Collaborate with Planogram and Space Planning teams to optimise product mix based on sales performance and customer demand.
Develop and maintain planograms according to different store formats and category requirements.
Allocate shelf space effectively to maximise sales per square foot.
Review slow-moving products and recommend actions such as promotions, repositioning, or delisting.
12. Fresh Category Quality & Food Safety Management
Ensure fresh categories maintain high standards in:
Product freshness
Cleanliness
Quality control
Food safety compliance
Monitor handling procedures for temperature-sensitive and perishable products.
13. Special Projects & Business Improvement Initiatives
Support special projects aimed at improving category performance, sales growth, customer experience, and business activation.
Identify opportunities for process improvement and implement initiatives to enhance overall department performance.
Requirements
Retail buying experience within relevant product categories.
Strong negotiation skills with proven experience in securing favourable trading terms, supplier income, and promotional support.
Solid understanding of Profit & Loss (P&L) management and commercial performance.
Strong analytical skills with the ability to interpret sales data and retail performance reports.
Proficient in Microsoft Excel and retail reporting analysis.
Proven problem-solving and decision-making capabilities.
Excellent communication, influencing, and stakeholder management skills.
Strong leadership qualities with the ability to drive business results.
Independent, proactive, commercially driven, and willing to go the extra mile to support company growth.
Able to thrive in a fast-paced, dynamic, and results-oriented retail environment.
Collaborative team player with excellent interpersonal skills.
Possess own transportation and be willing to travel when required.
