Company Description IHG Hotels & Resorts is a global hospitality company focused on delivering True Hospitality for Good through a diverse portfolio of 19 hotel brands and the IHG One Rewards loyalty program. With over 6,300 open hotels in more than 100 countries and a strong development pipeline, IHG offers career opportunities in luxury, lifestyle, premium, essentials, suites, and beachfront resort segments. The company's brands include well-known names such as InterContinental, Kimpton, Holiday Inn, Crowne Plaza, and Iberostar Beachfront Resorts. Headquartered in England and Wales, IHG's network includes approximately 345,000 team members working across hotels and corporate offices worldwide. Team members benefit from a global, values-driven environment and access to IHG One Rewards for stays and experiences.
Role Description The Mixologist and Head Barista role is a full-time, on-site position based in Teluk Bahang, responsible for leading beverage service in the bar and café areas. This role involves crafting signature cocktails, preparing specialty coffees and non-alcoholic beverages, maintaining high presentation standards, and ensuring consistency in taste and quality. The Mixologist and Head Barista will oversee daily barista and bar operations, manage inventory, support ordering, and uphold hygiene and safety standards in line with IHG policies and local regulations. The role includes training and coaching team members on beverage preparation, menu knowledge, and guest service techniques, while actively engaging with guests, recommending beverages, and handling feedback to enhance the overall experience. Collaboration with Food & Beverage leadership to develop seasonal menus, promotions, and events is also a key part of this position.
Qualifications
- Strong Customer Service and Communication skills, with the ability to interact confidently and professionally with guests and colleagues.
- Solid Food & Beverage knowledge, including cocktails, coffee, tea, and non-alcoholic beverages, and awareness of responsible service practices.
- Experience in Training and mentoring team members, including developing skills in beverage preparation and guest service.
- Practical Culinary Skills related to beverage garnishes, basic food pairing, and bar snacks, with attention to quality and presentation.
- Previous experience as a barista, bartender, mixologist, or in a similar hospitality role, ideally in a hotel or resort environment.
- Knowledge of bar equipment, coffee machines, and POS systems, with strong organizational and time-management abilities.
- Ability to work flexible hours, including evenings, weekends, and holidays, and to stand for extended periods.
- Relevant certifications in food safety, responsible alcohol service, or barista skills are an advantage.
