About Valiram
Valiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade.
Today, Valiram is Southeast Asia's leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.
Operating more than 600 stores, a number which continues to grow, the group represents in excess of 200 brands across various categories, from fashion and accessories, timepieces and jewelry, perfume and cosmetics to confectionery and dining concepts. Learn more about us at www.valiram.com
Valiram Brands:
- Beauty (Victoria's Secret, Bath & Body Works, Rituals, Molton Brown, Grown Alchemist)
- Fashion (Fauré Le Page, Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Charles & Keith, Pedro, etc.)
- Accessories (Swarovski, Mont Blanc)
- Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, Ion Gizmos)
- F&B (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party, Lindt)
- Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)
SUMMARY OF THE ROLE
Are you a results-driven retail leader with a passion for luxury and client experience
Swarovski is looking for an experienced Multi-Store Manager to drive sales performance, develop high-performing teams, and deliver exceptional customer experiences across multiple locations.
What You'll Do:
- Drive sales growth and profitability across stores
- Lead, coach, and develop store management teams
- Deliver outstanding client experiences and build customer loyalty
- Ensure operational excellence, SOP compliance, and inventory integrity
- Analyze sales trends and implement strategies to maximize performance
- Manage stock control, loss prevention, and store productivity
What We're Looking For:
- 8–10 years of retail experience, including 5+ years in Store Management
- Proven track record in driving sales and leading high-performing teams
- Experience in luxury, premium fashion, watches, jewellery, or lifestyle retail preferred
- Strong commercial acumen and data-driven decision-making skills
- Excellent leadership, communication, and stakeholder management abilities
- Diploma/Degree preferred (SPM holders with strong retail leadership experience are encouraged to apply)
- Fluent in English; additional languages are an advantage
Why work with Valiram:
- Represent a globally renowned luxury brand
- Lead multiple stores and drive business success
- Accelerate your career with structured training and development
- Inspire and develop high-performing retail teams
- Enjoy competitive rewards, recognition, and staff discounts
- Thrive in a dynamic, customer-focused environment with strong leadership support
