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Telecontinent

Nearby Monorail Imbi Station - Customer Service Executive

Telecontinent
Malaysia, Kuala Lumpur
Fresher

This job is no longer accepting applications

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  • Posted 3 months ago

Job Description

Job Responsibility

  • Maintain excellent telephone etiquette by being professional, confident, and patient.
  • Handle incoming customer inquiries over the phone (General Inquiries e.g. Prepaid, postpaid, Billing, etc.)
  • Identify the root cause of customer issues and provide appropriate solutions.

Working Days

  • 5 working days, 2 rest days (can be on weekend or weekdays)

Working Shift

  • Morning
  • 8:00am-5:00pm
  • 9:00am-6:00pm
  • Evening
  • 1:00pm-10:00pm
  • 3:00pm-12:00am

Job Requirements

  • Malaysian Citizen
  • Able to start on May 2025
  • Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply
  • Good command in English and Bahasa Malaysia (read, written, and spoken)
  • Computer literate with basic knowledge of MS Office applications,
  • Pass pre-phone interview & written assessments

Job Benefits

Remuneration Package

  • Basic salary: RM2,150.00 (Fixed)
  • KPI allowance: Maximum RM1000.00 (performance based)
  • Shift allowance (depends on working shift)
  • OT allowance (If applicable)

Location: Level 10, East Wing, Berjaya Times Square, Jalan Imbi Kuala Lumpur

Benefits

Benefits

  • Annual Increment (Based on performance)
  • Annual Bonus (Based on performance)

More Info

Job Type:
Permanent Job
Industry:
Other
Employment Type:
Full time

About Company

Telecontinent

Job ID: 126548761

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Last Updated: 23-09-2025 10:04:54 AM
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