Network Engineer (Japanese Speaker)

Position Name: Technical support Engineer - Japanese Speaker(JLPT-N1/N2)

Location: REMOTE/WFH

Experience: 3 years.

Location: Remote

Salary range: 10K -12K MYR

N2/N1 is must

1 year contract role with renewable option.

• For Technical Support Engineer (L2), the below skills are required:
• Should have knowledge of Lan protocols like STP, RSTP, DTP, VTP, HSRP, VRRP etc
• Should have knowledge of WAN protocols like EIGRP, OSPF and BGP. Should have good and working knowledge of MPLS
• Should have knowledge of Wireless, including Controllers based Access Points
• Determine feasibility of technical solutions. Assist in root cause determination of network and related problems
• Escalates issues to Tier 4 vendors as appropriate. Ensure customer satisfaction through timely resolution of escalated issues. Internet Protocols (HTTP, DNS, TCP/IP, ICMP), Internet Components (routers, proxies, gateways, servers), Technical Support, Customer Facing, Troubleshooting.
• Japanese language proficiency (verbal & written) is required