Job Summary:
We are seeking a skilled SD-WAN Network L3 Support Engineer with expertise in Viptela to join our team in Malaysia. The ideal candidate will be responsible for providing advanced technical support for our SD-WAN solutions, ensuring high availability, performance, and security of our network infrastructure. Mandarin speaking is required to cater clients from Mandarin speaking countries.
Key Responsibilities:
SD-WAN & WAN Technologies
- Design, implement, and optimize SD-WAN solutions using Cisco and other leading vendors.
- Configure and troubleshoot WAN technologies including MPLS, DMVPN, and dynamic routing protocols (BGP, OSPF, EIGRP).
- Lead migration projects from legacy WAN to SD-WAN architecture.
- Develop and maintain SD-WAN policies, templates, and performance baselines.
Data Center & ACI Infrastructure
- Architect and deploy Cisco ACI environments including tenants, bridge domains, EPGs, and L3 gateway migrations.
- Implement Spine-Leaf topology using Cisco Nexus 93108YC-EX/FX, C93360YC-FX2.
- Manage and optimize Nexus switches, VDC, VPC+, FabricPath, and NX-OS environments.
Network Design & Documentation
- Create High-Level Designs (HLD), Low-Level Designs (LLD), Network Implementation Plans (NIP), and NRFU documentation.
- Develop Visio diagrams and procedural documentation for operational handover.
Security & Wireless
- Configure and support F5 LTM/GTM, FortiGate, Palo Alto, and Cisco ASA firewalls.
- Implement and troubleshoot wireless networks using Cisco DNA Wireless, Prime, and Aruba ClearPass.
Project & Stakeholder Management
- Collaborate with cross-functional teams and represent the network domain in virtual project teams.
- Execute scheduled implementations during maintenance windows and ensure compliance with audit requirements.
- Mentor junior engineers and lead knowledge transfer sessions.
Required Skills & Experience:
- 7+ years in network engineering, deployment, and operations.
- Strong experience in SD-WAN, Cisco ACI, Nexus, and routing protocols.
- Proven ability to manage global enterprise networks and data centers.
- Excellent documentation, communication, and stakeholder engagement skills.
- Experience with ITIL processes, disaster recovery drills, and compliance audits.
