Overview:
We are seeking a dynamic Next-Generation Product Manager to drive product strategy from ideation to iteration, focusing on digital innovation, customer-centricity, and agile execution for diverse digital financial products. This role involves comprehensive market research, data-driven decision-making, cross-functional collaboration, and leveraging emerging technologies like AI/ML. If you have a proven track record in launching and scaling digital financial products and possess strong analytical and communication skills, we invite you to make a significant impact. This role reports to the Value Center General Manager.
Key Responsibilities and Accountabilities:
- Develop and refine the overall product strategy and vision: This point is fundamental as it sets the direction for all other activities. A clear strategy ensures that product development is aligned with business objectives and market needs.
- Prioritize product features and initiatives based on a profound understanding of user needs, market opportunities, the competitive landscape, and business goals: This is a crucial execution-focused skill. It shows the ability to translate high-level strategy into tangible actions by making informed decisions about what to build and when.
- Proactively seek and integrate customer feedback through methods such as user interviews, surveys, and usability testing to ensure consistent delivery of end-user value: Customer-centricity is a cornerstone of modern product management. This point highlights the importance of directly engaging with users to build products they genuinely need and value.
- Collaborate closely with cross-functional teams (engineering, design, compliance, marketing) to define product roadmaps and specifications, ensuring effective execution: A product manager's success is heavily dependent on their ability to work with other teams. This point emphasizes the collaborative nature of the role and the need to align various functions to bring a product to life.
- Analyze product performance metrics, including adoption rates, revenue contribution, usage frequency, and customer satisfaction scores, along with user feedback, to identify areas for improvement and optimization: This skill is vital for continuous improvement. It shows the ability to use data and feedback to measure a product's success and make informed decisions about future iterations.
Key Competencies:
- Holistic Business Judgment: Balancing customer value, technical possibilities, strategy, and market trends for optimal decisions.
- Strategic Product Development: Aligning product plans with business goals and market opportunities.
- Data-Driven Product Optimization: Using data to improve user experience and track product success.
- Customer-Centric Product Design: Using customer insights to create effective product features and user experiences.
- Collaborative Effectiveness: Working well with others, resolving conflicts, and performing consistently in a changing environment.
Jobholder Requirements:
Education/Qualification:
- Degree holder in relevant field.
Experience/Requirements
- 6 years and above relevant experience.
- Successfully launched and scaled diverse digital financial products (e.g., lending, BNPL, Insurtech, mobile wallets, payments).
- Ability to analyze complex data, understand market dynamics, and apply business insights to design scalable, sustainable, and customer-centric products.
- Excellent communication, presentation, and persuasion skills necessary to articulate product vision and gain stakeholder buy-in across the organization.
- Drove product decisions through extensive market research, user feedback, and data analysis.
- Applied product design principles, Agile frameworks (Scrum, Kanban), and customer experience optimization.
- Collaborated effectively with engineering, design, marketing, and compliance teams.
- Leveraged emerging FinTech technologies (AI, ML, blockchain, cloud) in product development.
- Utilized product analytics tools like Amplitude or Mixpanel for behavioral insights.
What's next
- Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.
For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/
