O2C Manager - Billing (APAC)

DISCLAIMER

We never ask for any kind of payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment or asked to make a purchase, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.

ABOUT TMF GROUP

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we're a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Purpose of the role

The O2C Manager plays a key role in overseeing the end-to-end Order-to-Cash process, ensuring timely and accurate billing and collections. This role requires strong leadership, analytical thinking, and a customer-centric approach to drive process improvements and maintain high levels of service quality. The O2C Manager collaborates closely with internal teams and external clients to ensure compliance with contractual and financial requirements.

Job Description:

• Lead and manage the O2C - Billing team (40+ employees), ensuring efficient execution of billing processes

• Monitor and improve key O2C KPIs such as DSO, billing accuracy

• Ensure timely invoicing and resolution of billing disputes in collaboration with internal stakeholders

• Drive continuous improvement initiatives and automation within the O2C cycle

• Collaborate with finance, sales, and legal teams to ensure alignment on customer contracts and revenue recognition

• Ensure compliance with internal controls, accounting standards, and audit requirements

• Support ERP system migrations

• Strong leadership and team management skills

• Excellent communication and stakeholder management abilities

• Analytical mindset with a focus on process optimization

• Proficiency in ERP systems (Microsoft Dynamics)

• Advanced Excel skills and familiarity with reporting tools

• Strong understanding of financial processes and controls

Job Requirements:

• Minimum 5 years of management experience in O2C or related finance functions

• Proven track record in managing teams and driving process improvements

• Experience in working with international clients and cross-functional teams

• Bachelor's degree in Finance, Accounting, Business Administration, or related field

• Experience in shared services or BPO environment is a plus