Job description
Key Responsibilities: (Mandarin Speaker mandatory) to effectively communicate with Mandarin-speaking clients.
- Manage and control the master data including creation, modification and review in a timely and accurate manner.
- Preparation of draft invoices and assign to administrators/file handlers for review and approval.
- Incorporate changes instructed as per administrators/file handlers and finalization of invoices.
- Send, monitor and archive final invoices.
- Liaise with Country Finance, monitoring of draft invoices assigned and follow up to finalization by cut-off date.
- Preparation of credit note, investigate and sort approval.
- Handling and liaise queries/issues from clients/administrators/Managers.
- Maintaining of master data information
- Monitoring debtors aging and follow up on debtors collections with credit controllers.
- The go to person for queries on invoicing matters.
- Ad hoc requests and reporting on client's revenue, invoicing information
- Support other team members on achieving team and individual goals ensuring that high level of customer service is maintained.
Key Requirements:
- Tertiary education
- Up to 2 years of working experience in Credit management, Account Receivables,
- Debt collection with Regional or Global exposure.
- Good command of English (written and spoken)
- Comfortable with MS Office Suite (Excel and Outlook).
- Proven capability to work in a dynamic matrix.
- Problem solving skills
- Resilient
- Excellent Listening skills
- Strong team player
- Excellence sense of customer service
- Process-oriented
- Target driven
- Good communication skills
- Ability to multitask
