Officer, Food Street

1-3 Years

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Early Applicant

Job Description

Job Summary

To support and oversee daily operations, ensuring smooth coordination between tenants, maintaining cleanliness and service standards and delivering a positive customer experience

Key Responsibilities

Operation Management
Support and assist Food Street Executive in managing day-to-day food street activities.
Ensure facilities (lighting, air-conditioning, equipment) are functioning properly.
Conduct regular inspections of the food street.
Monitor waste management and cleanliness practices.
Tenant Coordination
Act as the main point of contact for all food street's tenants.
Ensure tenants comply with food safety and operational standards.
Assist tenants with operational issues or requests.
Resolve conflicts or issues between tenants.
Customer Service
Ensure a high level of customer satisfaction.
Manage customer feedback and complaints effectively.
Financial Management
Oversee stock ordering and inventory control to maintain optimal supply levels and minimize waste.
Support Accounts department in collection of rents from tenants if require.

Key Requirements

Candidates must be based in Johor Bahru City Square Mall.
Possess a minimum of Diploma qualification in Hospitality, Retailing and Property Management or equivalent.
1 to 3 years experience in F&B, retail or similar capacity within a shopping centre or property leasing would be an added advantage.
Strong and good networking within the F&B industry.
Knowledge and understanding of the shopping mall industry and market knowledge of retail performance and trends.
A team player and able to work independently under minimum supervision.
Computer literate in Microsoft Office Application.
Ability to work shifts, weekends, and public holidays if required.