Job Title: On-Site IT Support Engineer (Level 1/2) - Puchong, Malaysia
Client: Confidential - will disclose upon selection
Location: Puchong, Malaysia (On-Site:)
Duration: On-going | Start: ASAP
Rate: On application
Your Mission
Join a dynamic team as a Level 1/2 IT Support Engineer! Provide critical hardware/software support, manage IT infrastructure, and ensure seamless operations for employees in the Puchong office.
Key Responsibilities
- End-User Support: Troubleshoot Windows/macOS/mobile devices, IMAC tasks, AV systems & executive (VIP) support.
- Device Lifecycle: Image/deploy devices (Win 10/MacOS), manage hardware refresh, disposal & warranty repairs.
- Asset Operations: Lead inventory management, spare parts tracking, depot services & weekly reporting.
- Cross-Functional Collaboration: Onboard new hires, coordinate vendors & ensure SLA compliance.
You'll Need
Technical:
3-5 years IT experience
Windows/macOS deployment expertise
Networking basics (TCP/IP, Ethernet)
A+/MCP certifications (preferred)
Soft Skills:
B2 English, Malay
Exceptional customer service
Team collaboration skills
Adaptability in fast-paced environments
Logistics:
Own car/transport
Malaysian resident
50 lbs lifting ability (to be able to move equipment)
Flexible schedule readiness
Why Join
- Impact: Support a global healthcare innovators IT ecosystem.
- Growth: Long-term role (1 year or longer potential) in a dynamic environment.
- Support: Structured workflow.
Apply Now!
Ready to drive IT excellence in Puchong
Apply now with your CV including your location:
- Your CV
- Confirmation of availability in Puchong
- Rate acceptance: (confirmed after application)
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