Onboarding Analyst (Chinese Speaking)

About Us

At M-DAQ Global, we're on a mission to create a World without Currency Borders™. We are a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide.

Headquartered in Singapore, our vibrant and diverse team spans six countries and territories. We foster a dynamic environment where individuals can contribute to a comprehensive suite of solutions, from advanced FX and streamlined collections to AI-driven onboarding and enhanced risk management. If you're passionate about making a tangible impact in the global financial landscape, and eager to grow within a company that's constantly innovating, M-DAQ Global offers a unique opportunity.

Join us and be part of the team powering faster, smarter cross-border payment and FX solutions for Asia and the world.

For more information, please visit: www.m-daq.com.

About the Role

As Onboarding Analyst, you will be responsible for reviewing account openings, conducting due diligence checks, processing payments, and providing advice to various business functions. Your main objective will be to ensure compliance with internal policies and AML/KYC requirements, while also identifying opportunities for process improvement to mitigate compliance risks.

You will be reporting to the Head, Onboarding and working under our entity M-DAQ Malaysia. To learn more about the Payments business, visit https://www.linkedin.com/company/wallex/

Key Responsibilities

• Account Opening Reviews: Conduct formal check and assessment to review the completeness and the plausibility of the relationships in accordance with the internal policies Customer Acceptance Policy
• Due Diligence: Perform name screening and clear hits
• Collaborate with sales teams to provide guidance on CDD requirements
• Analysing the processes, the systems and advising stakeholders on the implementation of improved solutions that support business and mitigates compliance risk
• Handling ad hoc tasks assigned by your supervisor

Requirements

• Bachelor's Degree or equivalent
• Minimum 2-3 years of experience in banking or handling of end-to-end onboarding of new/existing customer accounts in accordance to AML/CFT policies
• Proficiency in Mandarin is required, as the role will be liaising with Mandarin speaking clients and business partners.
• Professional written and verbal communication in English and Mandarin
• Strong attention to details
• Strong analytical and problem-solving capabilities
• Excellent interpersonal communication skill
• An independent self-motivated individual

Why Us

• Make a positive impact on the world's economy by creating a World without Currency Borders™
• Team Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace
• We offer competitive remuneration, including employee stock options and employee benefits