Open Channel Productivity & Incentive Management Specialist

Are you ready to get ahead in your career

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical

Job Summary

The role involves designing and governing Open Channel dealer frameworks, incentive programs, and dealer elevation paths that align with our channel's goals.

The successful candidate plays an important role in developing and implementing channel strategies to drive productivity and market competitiveness while maintaining financial discipline.

What are you accountable for

• Act as guardian for Open Channel frameworks and define structured path for dealer elevation and progression, with clear benefits and expectations.

• Develop and update governance and operational policies for the Open Channel.

• Lead end-to-end development of trade incentive programs for Open Channel (including Hotlink Prepaid & Postpaid), and design reward structures aligned with strategic business goals.

• Develop and track KPIs to measure program effectiveness, conducting post-campaign analysis and providing data-driven recommendations to senior management.

• Monitor competitor incentive programs and industry trends, while representing dealer perspectives in internal strategy discussions.

• Collaborate with Finance and GTM teams for accurate budget forecasting, ensure precise financial reporting and incentive payout for all programs.

• Partner with regional teams to tailor national or regional programs to local market needs, providing performance analysis and improvement recommendations.

Requirements

• Bachelor's degree in Business, Economics, Marketing, or related field, with 5+ years experience in channel management or incentive program design in telco industry, preferably.

• Strong analytical skills for designing frameworks, incentive programs, conducting ROI and performance analysis, with proficiency in Excel and Power BI.

• Proven ability to develop and implement channel policies, governance, and dealer progression paths.

• Excellent communication, stakeholder management, and collaboration skills across functions and regions.

• Detail-oriented, organized, and adept at market intelligence, competitor benchmarking, and financial management.

What's next

• Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance - regardless of ethnicity, gender, age, education, religion, nationality or physical ability.