Operational Configuration Support (6 months Contract)

**THIS IS A 6 MONTHS CONTRACT POSITION**

Be part of something bigger. Decode the future.

Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2025 Electrolux Group had sales of SEK 131 billion and employed 39,000 people around the world. For more information go to www.electroluxgroup.com.

All about the role:

We are looking for a contractor to support operational work related to configuring appliance models (PNCs Product Number Codes) for connectivity and integration with the OneApp mobile ecosystem.

The work primarily consists of reviewing product documentation and entering structured information into internal systems. The role follows a defined process and involves repetitive tasks that require accuracy, consistency, and attention to detail.

The consultant will work with internal teams to ensure appliance information is correctly configured so that users can successfully onboard and use connected appliances through the mobile application.

A Typical Day

PNC Configuration

• Retrieve PNC numbers from files provided by the Product team.
• Verify that corresponding User Manuals exist in the Media Library.
• Upload and associate PNC information in Sanity CMS following existing instructions.

Documentation Review

• Review appliance User Manuals to identify:
• Appliance provisioning steps
• Remote start activation instructions
• Identify the correct model and variant classification based on documentation.

Instruction Validation

• Check whether User Instructions already exist for the appliance.
• Link the correct instructions to the PNC when available.

Content Coordination

• When instructions are missing:
• Request new instruction text from the UX Writing team
• Request illustrations from the Visual Design team for provisioning and remote start steps.

Data Quality

• Ensure all uploaded information is accurate and aligned with official product documentation.

Tools Used

• Media Library source for appliance manuals and documentation
• Sanity CMS system used to configure appliance information for the mobile app

Training on internal tools and processes will be provided.

Collaboration

The consultant will interact with:

• Product team (source of appliance information)
• UX Writers (instruction text)
• Visual Designers (illustrations)

The role mainly focuses on executing defined operational tasks within this workflow.

Who You Are

• 2+ years of relevant working experience
• Good attention to detail
• Ability to follow structured processes
• Comfortable working with documentation and data entry
• Basic experience with digital tools or CMS systems
• Professional working proficiency in English
• Experience in administrative, operational, or content management roles
• Experience handling product documentation or catalog information
• Operational and process-driven work
• High accuracy required
• Repetitive tasks with clear instructions
• Collaboration with internal teams when information is missing

Where you'll be:

This is a 6 months contract position based in our Petaling Jaya office.

As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.

Find more on:

Electrolux APAC & MEA: https://www.linkedin.com/company/electrolux/life/apacmea/