Major accountabilities:
- Support the creation, deployment and on-going maintenance of metrics and benchmark to monitor the performance of the global process and its enabling system(s).
- Support the process super user community, ensuring regular engagement, training (including process & tool demo) and collection of feedback.
- Provide guidance and support to the regions and countries and identify areas requiring process and systems reviews.
- Support process reviews in the regions and countries and provide direction to develop and implement action plans to address identified gaps.
- Support the execution of the country/local performance improvement plans.
- Reporting of technical complaints / adverse events / special case scenarios related to products within 24 hours of receipt -Distribution of marketing samples (where applicable)
Key performance indicators:
Manage daily operations and complete the task as per require TAT.
execution of responsibilities in a timely and efficient manner
Minimum Requirements:
Work Experience:
Major Change.
Operations Management and Execution.
Representing the organization.
Collaborating across boundaries.
Functional Breadth.
Skills:
Leveraging technology for business and customer needs.
Understanding digital.
Effective communication.
Languages :
English. Mandarin, Japanese
