Overview:
This contract role is responsible to work with relevant stakeholders for example Business Users, Support Units, IT department and Vendor for system development / enhancement / support for HLISB new or existing products and services.
Responsibilities:
- Responsible in gathering and preparing related project documentations such as User Requirement Specification (URS), IT Request (ITR), test scripts and other documents.
- Responsible in reviewing system's functional aspects in the Scope of Work (SOW), Functional Specification Document (FSD) or Functional Requirement Specification (FRS) to ensure the deliverables are aligned with the URS.
- Responsible in raising approval for CAPEX Expense Requisition (CER) for any new enhancements and to monitor payment to vendor once projects/ enhancements completed.
- Responsible in preparing test plan and conducting end to end User Acceptance Testing (UAT), system health check and to ensure that all significant / mandatory fields are tested and complied with Shariah requirements and other statutory requirements.
- Responsible in preparing and updating SOP or system user guides.
- Responsible in providing first-level support, trouble-shooting of problems and operational handling related to systems.
Skills & Experience We Are Looking For:
- Experience in user acceptance testing and planning is preferable.
- Demonstrated ability to effectively communicate, both orally and in writing, through all levels of the organization.
- PC literate with knowledge in AS400 Query utility, SQL Query, Silverlake Retail Banking system and Microsoft Office Appliances.
- Possess analytical and critical thinking.
- Strong team spirit player with a positive attitude and having the drive to improve processes.
HLB Careers link: https://hlb.wd3.myworkdayjobs.com/HLBCareers
We appreciate your application and will be in touch with shortlisted candidates regarding next steps.
