Bachelor's or Master's degree in Business Administration, Engineering, Business Management,
Economics, or related fields
Minimum 5 years of working experience in operations, business operations, or process-oriented roles within a scaling organization, preferably within the aerospace MRO industry
Demonstrated experience supporting, collaborating and communication closely with senior leadership or executive teams
Analytical Thinking & Problem-Solving Skill: Ability to analyze complex information and identify inefficiencies or opportunities for improvement.
Problem-Solving Skills: A natural inclination to find solutions to issues in processes, workflows, and resource management, good knowledge in Lean principles and continuous improvement
Critical Thinking: Capacity to evaluate and challenge assumptions, making data-driven decisions to improve operations
Strong Communication & Collaboration: Clear communication is essential for explaining processes, collaborating with stakeholders, and guiding teams through changes. Comfortable working across different teams, including technical, operational, and executive roles, to implement improvements.
Project Management: Skilled in managing multiple tasks, meeting deadlines, and ensuring that projects are completed within scope and budget
High level of self-motivation and ownership
Key Responsibilities
Tactical & Strategical Business Development
Provide day-to-day tactical support to C-Level, handling urgent operational topics, analysis and inquiries
Prepare presentations, reports and decision papers for C-Level
Organize and prepare workshops, performance reviews and BoD meetings
Effectively convey executive-level information to both internal and external stakeholders
Collaborate with C-Level executives to develop strategic initiatives, concepts, and plans for operational growth
Prepare decision proposals for company management, facilitating executive meeting discussions.
Operations Performance Management and Improvement
Drive the development, implementation, and continuous improvement of operations KPIs
Validate operational assumptions, workload claims, and improvement proposals using data from ERP systems, capacity models, and performance reports
Act as a driver for operational excellence initiatives, ensuring structured problem‑solving and measurable impact
Monitor progress against targets and escalate deviations, risks, or systemic issues to the COO in a timely manner
Translate strategic process improvement concepts into measurable operational impact
Perform data analysis and sensitivity studies to develop scenarios and proposals for management decisions.
Project Management
Participate in planning, executing, and closing various operational projects aligned with company objectives.
Work with cross-functional teams to establish project scope, goals, and deliverables.
Track project progress, address issues, and ensure milestones are met on schedule.
COO Strategic Action Items
Track and manage strategic action items arising from COO and Board‑level meetings
Coordinate the preparation, consolidation, and validation of information for executive reviews and strategic decisions
Support COO‑driven initiatives related to capacity expansion, footprint decisions, operational resilience
Ensure consistent follow‑up on critical topics with department heads and stakeholders
Handle confidential and sensitive information with professionalism and discretion
Act as a trusted point of contact for COO‑related matters, ensuring structure, prioritization, and execution discipline
