Job Summary
To be responsible for the daily sales support and operations functions
Job Responsibilities
- To handle all internal and external customers queries and requests such as stock availability and costing.
- To process all orders received from various Sales divisions.
- To generate invoices and delivery notes with high level of accuracy.
- To liaise with warehouse on delivery requests.
- To investigate invoice claims and prepare credit notes as and when applicable.
- To manage any sales returns / repairs and issue credit notes as and when necessary.
- To be responsible for custom clearance of all exports / imports.
- To ensure accuracy of deliveries and the traceability of the deliveries.
- To assist in perpetual inventory checks and to investigate any document discrepancies.
- To ensure all stock movements are updated in ERP system.
- To ensure compliance to the rules and regulations of all order processing.
- To place orders for goods, ensuring timely and accurate delivery.
- To maintain accurate records of purchases, contracts, and inventory.
- To monitor stock levels and reorder products as needed to prevent shortages.
- To be responsible for preparing monthly / quarterly / yearly report(s).
