Job Description: Operations Executive (Manufacturing Plant)
Location: Jalan Raja Chulan, Kuala Lumpur, Malaysia
Salary: RM3,500 RM5,000
Industry: Secure Card & Payment Hardware Manufacturing
Reports to: Operations Director
Role Type: Newly Created Position (Full-Time)
About the Role
We are hiring an Operations Executive to support our secure credit card manufacturing plant in Malaysia and regional operations across Southeast Asia.
This is a coordination-focused role, ideal for someone who is detail-oriented, organized, and eager to grow in a high-security, fast-paced manufacturing environment.
You will work closely with our Operations Director and teams in Malaysia, Singapore, and China, supporting daily operations, documentation, reporting, project coordination, and process improvements. Training will be provided, and this position offers a strong career pathway into Operations, Production, and eventually Plant Management.
Key Responsibilities
1. Daily Operational Coordination
- Assist the Operations Director in day-to-day plant coordination and planning.
- Track production orders, timelines, and workflow progress.
- Prepare daily/weekly reports, operational summaries, and dashboards.
2. Administrative & Documentation Support
- Maintain SOPs, operational logs, compliance documents, and audit files.
- Ensure all production and process documentation meets industry security standards.
- Assist with preparing presentations, reports, and internal communication materials.
3. Cross-Team Communication
- Liaise with Singapore HQ and China teams on production schedules, order status, and materials coordination.
- Coordinate with Engineering, QA, and Production teams to ensure smooth operations.
- Follow up on action items, deadlines, and project milestones.
4. Production Process Support
- Provide coordination support for embossing, printing, and personalization lines.
- Track machine availability, production readiness, and shift updates.
- Support troubleshooting activities by gathering information and reporting issues.
5. Process Improvement & Operational Support
- Assist in identifying workflow bottlenecks and proposing improvements.
- Support Lean and continuous improvement initiatives.
- Document best practices and create knowledge-transfer materials.
6. Regional Project Exposure
- Participate in SEA expansion activities, plant setup support, and equipment installation coordination.
- Assist with regional project documentation and cross-border communication.
- Opportunity for regional travel in the future (SEA initially; Europe/Africa later as we expand).
Requirements
- Diploma/Degree in Operations, Engineering, Manufacturing, Supply Chain, Business, or related field.
- Fresh graduates or 13 years experience welcome.
- Strong attention to detail, highly organized, and good follow-up discipline.
- Comfortable in a manufacturing environment (embossing, printing, personalization machines).
- Good communication skills with the ability to coordinate across multiple countries.
- Bilingual in English and Chinese (required for communication with Singapore & China teams).
- Proactive, willing to learn, and able to work independently.
- Must be comfortable handling confidential and secure materials.
What We Offer
- Salary range RM3,500RM5,000 based on experience.
- Direct mentorship from senior leadership and exposure to a global operations network.
- Training on secure card manufacturing processes and production systems.
- Strong career progression toward Senior Operations roles and Plant Management.
- Opportunity to support ASEAN regional projects and future international expansion.
