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DB Schenker

Operations Manager, Contract Logistics/SCM, Operations

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  • Posted 2 months ago

Job Description

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are here to move.

  • Lead a team of subordinates to manage daily logistics operations and distribution system in the aspects of people, process, system, service quality, resources optimization, cost management, and related planning.
  • Ensure good liaison is maintained with governmental departments or related organizations regarding the rules and regulations of import/export/re-export, such as licensing formalities and commodity information. Ensure all parties within the company are well informed of the information, requirements, and applications on documentation, restrictions, and transportation mode.
  • Manage and ensure that all incoming and outgoing orders, data/information, shipments, and paperwork are accurately received, put away, updated, manipulated, and transferred to the proper designated location in a timely and good condition upon receipt at the Logistics Center.
  • Ensure all goods in the warehouse are properly collected, received, handled, accurately sorted, identified, value-added, transferred, and dispatched. Ensure goods/order information capture is fully performed accurately and timely as per agreed SOP and KPI.
  • Develop a good sub-contract management system and establish harmonious relationships with the sub-contractors.
  • Keep track and ensure that irregularities or non-conformance shipments returned to/from customers, express companies, forwarders, suppliers, or other subcontractors are handled properly and timely.
  • Lead and develop a teamwork culture, motivate team spirit, and maintain high morale of staff to increase productivity. Maintain good communications with all levels, peer groups, and external customers.
  • Constantly look for improvement opportunities along the value chain to streamline and re-engineer processes to achieve or exceed the service standard or target.
  • Enforce security and work safety measures and controls in the Logistics Center and distribution network.
  • Monitor departmental budgetary control and allocation of resources. Ensure optimal resources are utilized in terms of facilities, system application, people, and related information data.
  • Contribute to adding value to all services in conjunction with directions, established performance standards, and measurements in cost saving and cost-effectiveness.
  • Work with management and the Account Team to review performance, business opportunities, complaints/claims, and feedback raised from internal and external customers. Identify solutions for continuous improvement and error prevention.
  • Analyze reports on operational performance and field discrepancies. Propose plans or ideas for operation and process improvement to superiors.
  • Provide on-the-job training to individual staff to improve work performance and productivity.
  • Deploy and complete special assignments at the instructions of the Logistics Manager/General Manager.
  • Minimum Diploma/Degree Holder in Supply Chain Management, Logistics, or Business Administration.
  • Minimum eight (8) years of experience in logistics or supply chain management, specifically in supervision or management of logistics or related field.
  • Knowledge of Warehouse Management System, warehouse functions, warehouse layout, international logistics, transport, customs, or trade department/function.

To be considered for this position you must have valid rights to work and live in Malaysia

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About Company

Job ID: 126582293

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