A fast-growing multinational company in the Retail Fashion industry is seeking an Operations Manager to oversee their newly set up operations in Malaysia.
Job Description
- Oversee overall corporate and store operations, including developing and managing budget plans with full P&L accountability.
- Streamline daytoday store operations to improve efficiency, customer service quality, and product display standards.
- Lead and manage cross-functional teams by setting goals, providing direction, and ensuring alignment with business objectives and store concepts.
- Monitor KPIs and sales results, analyze sales/budget reports, manage cost and expense budgets, and report operational performance regularly to management.
- Develop and enforce operational procedures and policies while ensuring compliance with all regulatory requirements.
- Support new business and store openings, including preparing necessary equipment, operational requirements, and preopening readiness.
- Plan and execute localized store operations by understanding the market environment, corporate culture, and the brand's product identity and history.
- Communicate effectively with store teams to maintain high operational standards and ensure smooth store performance.
- Manage staff scheduling, conduct onthejob and product training, and lead the store team to achieve sales targets.
- Maintain proper inventory levels and oversee stock replenishment.
- Plan and execute improvement initiatives aligned with corporate direction.
Job Requirements
- More than 5 years of managerial experience in the fashion-related industry.
- Strong leadership skills with the ability to communicate fairly and influence effectively.
- Experience in startup or new business setup is an added advantage.
- Extensive knowledge of retail malls and a strong network with landlords and developers.
#stateKL
#countrymalaysia
