The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking. The ideal candidate will have previous experience in related fields.
Job Description
Operations Manager (in Health Sciences industry) are responsible for coordinating and overseeing all office administration procedures. They schedule veterinary appointments, bill pet owners, order office supplies as needed, and supervise the office staff.
- The supervision of receptionists and/or front office support staff.
- Plans for optimal staffing to assure maximum productivity and service such as preparing employee work schedules and managing the office staff
- Directly recruits, interviews, and hires support hospital personnel.
- Developing and implementing an effective inventory control system to ensure that necessary office and medical supplies are ordered in a timely manner.
- Ensuring that pet owners complaints are promptly addressed and resolved
- Mediates all problems at work, maintains employee motivation
- Oversees the building and equipment maintenance and housekeeping standards.
- Responsible for daily bank deposit preparation.
- Accounts receivable statements, collections, and policies
- Periodically reviews fee schedule for services, products, and increases or changes as necessary.
- Establishes hospital budgets and projections for growth.
Job Requirement
- Possess a Bachelor's Degree in business administration or equivalent with minimum 2 years working experience
- Experience in health sciences industry is an added advantage
- Proficient in all Microsoft Office applications
- Ability to multitask and able to meet tight deadlines
- Effective communication skills
- Strong problem solving and conflict resolution skills
- Detailed orientated, patient and empathetic
Only shortlisted candidates will be notified
