Optician

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Vogue Eyewear, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut and LensCrafters, and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and bring your unique perspective to our Team

Craft your career with innovation leaders. Here, we nurture talent and creativity, empowering you to reach heights in a dynamic and inclusive environment.

About The Role

The Optician is responsible for performing sales, assisting customers in selecting eyewear, fitting frames, and dispensing lenses to meet their visual and aesthetic needs. They ensure accurate prescription fulfillment and provide exceptional customer service throughout the eyewear selection process. The Optician also performs basic repairs and adjustments to eyewear and maintains inventory control within the optical department.

Key Responsibilities

• Assist customers in selecting frames and lenses, leveraging knowledge of products and preferences to provide personalized recommendations.
• Utilize refraction techniques and equipment to assess customers visual needs and recommend appropriate lens options.
• Take precise measurements and ensure proper fitting of frames to the customer's face.
• Explain lens options, coatings, and enhancements available to customers based on their prescriptions and lifestyle requirements.
• Coordinate with Optometrists to verify prescription accuracy and ensure proper lens selection.
• Perform basic repairs and adjustments to eyewear
• Educate customers on proper eyewear care, maintenance, and lens cleaning techniques.
• Process eyewear orders, including lens fabrication and frame selection, and ensure timely delivery to customers.
• Maintain accurate and organized inventory records, including tracking frame and lens stock levels.
• Stay updated on industry trends, new eyewear products, and advancements in lens technology.
• Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
• Collaborate with other optical team members to ensure seamless operations and efficient workflow.

Qualifications

• Diploma of opticianry from an accredited institution.
• Strong skills and proficiency in conducting eye examinations.
• Excellent interpersonal and communication abilities.
• Ability to work collaboratively in a team-oriented environment.
• Detail-oriented with strong organizational and time management skills.
• Commitment to upholding high ethical standards and patient confidentiality.
• Previous experience in retail optical stores is preferred.

Skills and Competencies

• Clinical expertise in conducting comprehensive eye examinations.
• Comprehensive understanding of various eyewear products, lens materials, coatings, and frame styles.
• Dedication to providing exceptional customer service.
• Effective communication with customers, colleagues, and stakeholders.
• Collaborative approach to working with multidisciplinary teams.
• Detail-oriented in customer service and record-keeping.
• Adaptability to changing work environments and schedules.
• Commitment to ongoing professional development and learning.
• Strong organizational and time management skills.

Recruiting process

Our recruitment process may vary; If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application.

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.