You will be responsible for handling daily order processing activities, ensuring accuracy and timely fulfilment across international markets. The role involves close coordination with internal teams and customers to resolve operational issues and maintain service excellence.
Client Details
A globally recognised MNC with a strong footprint across multiple regions, offering a structured and supportive working environment.
Description
- Oversee order entry, processing, and tracking to ensure smooth delivery execution
- Maintain and validate data to support efficient transaction processing
- Act as a key point of contact for stakeholders regarding order updates and issue resolution
- Coordinate supply-related activities, including order fulfilment and delivery timelines
- Assist with invoicing, payment follow-ups, and related documentation
- Address and resolve service-related queries in a timely and professional manner
- Ensure adherence to internal guidelines, processes, and compliance standards
- Generate reports and monitor trends to support operational improvements
Profile
- Degree in Business, Supply Chain, or a related discipline
- Experience in order fulfilment, customer operations, or similar functions is advantageous (fresh graduates are encouraged to apply)
- Proficient in Korean (min TOPIK Level 4) and English communication
- Exposure to ERP systems (e.g. SAP or equivalent) is preferred
- Good coordination, communication, and problem-solving capabilities
- Able to manage tasks independently while working within a team
Job Offer
- Competitive salary range of MYR 50,000 - MYR 100,000 annually.
- Language allowance to reward Korean language proficiency.
- Hybrid work arrangement for better work-life balance.
- Opportunity to gain exposure to a multinational corporation.
If you are proficient in Korean and passionate about customer service in Kuala Lumpur, we encourage you to apply for this exciting role in the industrial and manufacturing industry!
Page Group Malaysia is acting as an Employment Agency in relation to this vacancy.
