The O2C Executive is responsible for managing end-to-end Order-to-Cash activities, ensuring accurate billing, timely cash application, and smooth month-end closing. This role supports the efficiency of shared services operations by maintaining high-quality service delivery, driving process improvements, and ensuring compliance with internal controls and regulatory requirements.
Client Details
Our client is a leading global FMCG with a strong presence in Malaysia. The company is committed to delivering innovative, reliable, and sustainable solutions that enhance everyday living, offering a wide range of household and professional appliances designed with consumer's needs in mind. With a focus on quality, design, and energy efficiency, the organisation continues to empower households and businesses across the region while driving forward initiatives that support a more sustainable future.
Description
- Process and validate AR transactions including invoicing, credit/debit notes, collections updates, and cash allocation in accordance with O2C policies and standard operating procedures.
- Ensure all daily operational tasks are completed within agreed SLAs and KPIs for accuracy, timeliness, and service quality.
- Monitor the full AR cycle - from billing to cash application - and ensure open and overdue items are followed up and resolved promptly.
- Support migration activities for AR/O2C processes transitioning from various countries into the Shared Services Centre, ensuring accurate knowledge transfer and smooth stabilisation.
- Collaborate with cross-functional teams (Record-to-Report, Customer Service, Commercial, etc.) to ensure seamless, integrated end-to-end O2C processes.
- Assist with month-end closing activities, including reconciliations, AR reporting, aging analysis, and audit schedules preparation.
- Act as a backup for team members and perform additional O2C tasks as needed to ensure continuity of operations.
- Build strong working relationships with local markets, business stakeholders, and internal teams to resolve operational issues.
- Identify gaps, propose solutions, and support continuous improvement initiatives to streamline, standardise, and enhance O2C processes.
- Support internal and external audit requests by providing required documentation and explanations.
- Participate in ad-hoc projects and assignments as instructed by the Team Lead/Manager.
Profile
- Bachelor's Degree in Accounting, Finance, Business Administration, or equivalent.
- 1-3 years of experience in Accounts Receivable or O2C processes, preferably within a Shared Services environment.
- Strong technical and analytical skills with good problem-solving capabilities.
- Proficient in English, with strong communication skills (verbal and written).
- Able to work independently with minimal supervision while managing multiple priorities.
- Experience using ERP systems (SAP, Oracle, JDE, etc.) is an added advantage.
Job Offer
- 6 Months Contract
- Hybrid working arrangement
- Covered medical expenses
To apply online please click the Apply button below. For a confidential discussion about this role please contact Ariff Kamri on +603 2302 4124.
Agensi Pekerjaan Michael Page International (Malaysia) Sdn Bhd | Registration No.914741-W.
