About the Job
This role exists to drive organisational effectiveness and transformation by leading key Organisational Development (OD) initiatives that strengthen our performance culture and improve employee experience. Operating as an internal Human Capital project manager and advisor, the role works across business units to translate people strategy into practical solutions, aligning organisational design and people initiatives with our business goals. It requires strong project leadership, stakeholder management, and analytical capabilities to turn business needs into scalable organisational improvements, enhancing performance culture, employee experience, and operational efficiency.
- Design and execute initiatives that deliver tangible business impact (e.g. improved engagement, capability uplift, and operational efficiency), in line with OD & transformation priorities.
- Partner with other functional areas of Human Capital team to support organisation change initiatives, develop management plans, communication plan and materials to deliver results, monitor progress and evaluate the effectiveness of organisation development and change interventions.
- Act as a strategic partner to business leaders and HCBPs by leveraging data-driven insights to advise on organisational design and workforce planning. Challenge the status quo and ensure structures, roles, and capabilities are aligned with current and future business strategies.
- Analyse business processes and workflows to identify inefficiencies and opportunities for improvement. Partner with process owner, continuously enhance core HC processes and frameworks (e.g. performance management, career pathways) to ensure scalability, compliance, and alignment with Group standards and regulatory requirements, while driving clarity in roles and sustainable performance excellence.
- Collaborate with the stakeholders to drive digitalisation, automation, and adoption of data and AI tools to enhance efficiency and decision-making.
- Undertake other responsibilities as assigned, aligned with business needs, and proactively contribute to People & Culture team objectives (e.g. cross-team projects, ad-hoc transformation initiatives).
We are looking for people with
- A Bachelor's degree in Human Resources, Business Administration, Project Management, or related discipline.
- 3-5 years of relevant experience in Organisational Development, HR strategy, project management, and/ or process improvement.
- Proven experience in project management from planning to execution with strong attention to detail and the ability to manage multiple initiatives simultaneously.
- Strong analytical and problem-solving skills, with the ability to translate data into actionable insights and practical solutions.
- Proficiency in HR systems (e.g. Oracle iHR/ HCM platforms) and Microsoft Office Suite; experience with process mapping and documentation tools (e.g. Visio) is an advantage.
- Excellent communication and stakeholder management skills, with the ability to collaborate and influence effectively across all organisational levels.
- Proven ability to act as a change agent, building strong relationships and driving adoption of new initiatives.
- Growth mindset with a strong focus on continuous improvement mindset, operational excellence, and digitalisation, including openness to leveraging data and AI-driven tools.
How you succeed
- Champion and embody our Core Values in everyday tasks and interactions.
- Demonstrate high level of integrity and accountability.
- Take initiative to drive improvements and embrace change.
- Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
- Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.
Who we are
Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.
The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of AA- by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.
Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world's most highly-rated banks, with an Aa1 rating from Moody's and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World's Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.
