The OTC Analyst will manage the order-to-cash process, ensuring timely and accurate processing of transactions in the FMCG industry. This role requires strong analytical skills and attention to detail to support the Accounting & Finance department in Petaling Jaya.
Client Details
A large organization in the FMCG industry, with a strong presence in the market and a commitment to excellence in its operations. The company focuses on delivering high-quality products and services while fostering a supportive and professional work environment.
Description
- General duties
- Act as the first point for contact for Customer and Commercial Team.
- Prioritise workload to ensure critical tasks are completed.
- Focus on accuracy and timeliness in processes.
- Adhere to policies and procedures and understand the risks associated with non-compliance.
- Participate in Risk Management activities where relevant.
- Maintain accounts receivable customer files and records.
- Perform other assigned AR functions of a routine nature under the immediate direction of a superior.
- Other ad-hoc AR responsibilities that may arise such as system testing.
- Receivable Collection & Remittance Processing
- Allocate customer payments promptly & accurately.
- Be proactive in collections approach by using customer's open items listings to ensure on time payments.Investigate and resolve all payment discrepancies.
- Resolve accounts receivable outstanding issues.
- Review AR aging to ensure compliance.
- Process adjustments, pending invoices and debit/credit memos.
- Accounts Management
- Details investigations and full customer accounts reconciliations.
- Resolve customer queries promptly or redirect appropriately.
- Work with stakeholders to ensure Customers outstanding invoices are managed according to best practice.
- Recognise and communicate potential issues/risks with team.
- Generate and send out monthly customer statements.
- Perform account reconciliations & assist with month end close.
- Monitor customer account details for non-payments, delayed payments, and other irregularities.
- Reporting & Control
Prepare weekly/ monthly AR Customer Aging. AR dashboard, and overdue report.
Prepare monthly provision for doubtful and DSO calculation.
Provide collections forecast for inclusion in the weekly cash flow.
Carry out billing, collection, and reporting activities according to specific deadlines.
Collect data and prepare monthly metrics.
Profile
A Successful OTC Analyst Should Have
- Excellent communication skills (written and verbal) and interpersonal skills
- Excellent stakeholder management, ability to deal with multiple stakeholders and handle competing priorities.
- Demonstrated problem solving capability.
- Excellent time management, organisation, and prioritisation.
- High degree of attention to detail and accuracy.
- Comfortable working with high volume transactional processes
- Knowledge of accounts receivable, credit, and collection.
- Basic understanding of general accounting principles.
- Knowledge of regulatory standards and compliance requirements.
Requirements
- Bachelor's Degree (Accounting/ Finance/Management/Business Admin).
- Minimum of 1-2 years of relevant experience in a similar role.
- Shared services experience preferable. Experience in SAP or exposure to ERP systems preferable.
Job Offer
- Permanent position in a large organization within the FMCG industry.
- Opportunities for professional growth and development.
- Convenient location in Petaling Jaya with accessible amenities.
If you are ready to take on this exciting opportunity as an OTC Analyst in the FMCG industry, apply now to join a supportive and professional team!
To apply online please click the Apply button below. For a confidential discussion about this role please contact Tessa Tian at +603 2302 4070.
Agensi Pekerjaan Michael Page International (Malaysia) Sdn Bhd | Registration No.914741-W.
