About Us
We are a padel club in Kuala Lumpur, building a vibrant community around sport, social experiences, and coaching. Our club is designed to be more than just courts — it is a place where players, families, and corporate communities connect through events, coaching programs, and social gatherings.
We are looking for an experienced Club Manager to lead the day-to-day operations of the club and create an exceptional experience for members, guests, sponsors, and partners.
This role is ideal for someone with strong hospitality or sports club management experience, a great personality, and a passion for building communities through sport and events.
Role Overview
The Club Manager will be responsible for overseeing all daily operations of the padel club, ensuring smooth execution of activities, delivering outstanding customer experience, and driving engagement through events, marketing initiatives, and partnerships.
You will be the face of the club, managing staff, coordinating events, interacting with sponsors and guests, and ensuring the club operates at the highest standards.
This is a leadership role requiring operational excellence, strong interpersonal skills, and a proactive mindset.
Key Responsibilities
Club Operations and Management
- Oversee the daily operations of the padel club
- Ensure courts, facilities, and common areas are always clean, organized, and operational
- Manage bookings, schedules, and member experience
- Monitor operational performance and implement improvements
- Ensure high standards of customer service and hospitality
- Coordinate with coaches, maintenance teams, and partners
- Handle operational issues and resolve member or guest concerns efficiently
- Own and manage full P&L responsibility, including revenue growth, cost control, and margin optimization
- Oversee end-to-end financial performance, ensuring alignment with business targets and profitability goals
Event Management
- Plan and execute club events, tournaments and social gatherings
- Organize corporate events, private bookings, and community activities
- Coordinate event logistics, scheduling, and staffing
- Work with partners and sponsors to deliver successful events
- Ensure events create strong engagement and community growth
- Manage event budgets and timelines
Examples of events: tournaments, corporate events, social events, Kids camps, brand and sponsor activations, themed club events and seasonal activities
Marketing and Communications
- Manage club communications with members and guests
- Coordinate social media and marketing activities
- Work with marketing team or external agencies on campaigns
- Create engaging club content and announcements
- Manage newsletters, WhatsApp groups, and community communication
- Support early bird campaigns, membership promotions, and partnerships
- Maintain consistent club branding and messaging
Sponsors and collaborations
- Act as the main contact for sponsors and partners
- Coordinate sponsor activations and visibility at the club
- Build strong relationships with members and stakeholders
- Ensure sponsors receive proper exposure and engagement
- Support partnership development and brand collaborations
Staff Management
- Recruit, train, and manage club staff
- Schedule staff shifts and responsibilities
- Supervise front desk, operations, and event teams
- Ensure team delivers excellent service
- Create a positive and motivated working environment
- Conduct performance monitoring and staff development
- Maintain discipline, professionalism, and teamwork
Community and Member experience
- Build a strong and welcoming padel community
- Engage with players and members daily
- Ensure a friendly and energetic club atmosphere
- Collect feedback and improve club experience
- Support leagues, social play, and member engagement
- Act as the ambassador of the club culture
Requirements
Experience
- 3–7+ years of experience in club management, sports facility, hospitality, or operations
- Experience managing events and teams
- Experience in customer-facing environments
- Background in sports clubs, gyms, tennis clubs, padel clubs, or hospitality is a strong advantage
- Experience with marketing or community engagement is a plus
Skills
- Strong leadership and people management skills
- Excellent communication and interpersonal skills
- Great personality and customer-oriented mindset
- Strong organizational and operational skills
- Ability to manage events and multiple projects
- Passion for sports and community building
- Very good English. Malay or Mandarin would be a plus.
Who you are
We are looking for someone who is:
- Energetic and positive
- Highly organized
- Hands-on and proactive
- Professional and responsible
- Comfortable interacting with members, sponsors, and corporate guests
What we offer
- Opportunity to lead one of the most exciting padel clubs in Kuala Lumpur
- Dynamic and international environment
- Career growth in the fast-growing padel and sports industry
- Competitive salary and performance-based incentives
- Opportunity to build and shape the club community
- Work in a sport-driven and social environment
How to Apply
Interested candidates are invited to share their CV and short introduction about their experience in club/hospitality/sports management to [Confidential Information]
If you are passionate about sports, community, and hospitality, and want to lead a premium padel club, we would love to hear from you.
EasyApply will not be considered for this position
